Dorm internet after 10:00 pm

October 8, 2013 | By | Reply More

Ask ITAsk IT Question:

During the day my internet on my computer works fine, but once it gets to about 10:00pm my internet just stops working. I’m not sure why.

-Sabrina Vigliotti

Ask IT Answer:

Dear Ms. Vigliotti,

Please contact TechHelp for students at 212-217-HELP (4357), so we may gather more details about your problem.

We will want to know what network you are connecting to?

FITAIR

FITDORM

Are you connecting to a wireless network or are you using an Ethernet cord?

What exactly happens?
Internet slows down
Connection is completely lost

You have to re-establish a connection

We may also need to view you laptop to ensure there are no settings interfering with your connection.

Sincerely,
Stephenie
FIT Customer Service

TechHelp@fitnyc.edu

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Category: ASK IT ANSWERS, Student Info., Wireless Networks

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