Accessing E-mail server on phone

October 18, 2011 | By | Reply More

Ask IT: Form questions & answers

Hi, the above info didn’t work for me.  Here is what it asks for and I’d really appreciate it if someone could help me out.  

for INCOMING MAIL SERVER
Host Name: (the example it gives is mail.example.com)
User Name:
Password

for OUTGOING MAIL SERVER
Host Name: (the example it gives is smtp.example.com)
User Name:
Password:

If you could help me out with this I’d REALLY appreciate it!

Thanks so much!

Answer:

New models/generations of phones are constantly being released; therefore, steps may vary based on phone. All information needed from IT 4 FIT has been provided below. If you are unable to set up your email or cannot reach the add account page please consult your phones manual or contact your service provider.

Account Type: POP3
Email Address: Your FIT email address; format:firstname_lastname@fitnyc.edu
Password: Your FIT Password
Domain: FITSUNY
Incoming Server: imail.fitnyc.edu

Outgoing Server: If asked for an outgoing email server you must contact your phone service provider.

Exceptions: Sprint customers and Verizon iPhone customers

Sprint no longer provides email services and an outgoing email server. Verizon only provides email services to FiOS or DSL customers, contact Verizon if you are a FiOS or DSL customer.

For all other Sprint and Verizon customers: to set up your FIT email you must use the outgoing mail server of a public email service such as Hotmail, Gmail or Yahoo.

Tags: , , , ,

Category: ASK IT ANSWERS, Customer Service, Phone Services

Leave a Reply