So what is the difference between brand marking and markETing? In the past, branding was initially a way of marking or identifying a brand as in marking a rancher’s cattle with a branding iron. As time went on, logos were developed to mark and establish […]
Tag: customer service
Saying It Right, Makes Customers Experience It Right
Everyone is stressed this holiday season. The opportunity is ripe for both shoppers and store personnel to be rude and abusive (particularly when stores hire part time or seasonal help who haven’t been properly trained). But there’s a very simple way to break out of […]