Tech Help!

Customer Service AssistanceSupport Hours: Monday – Friday, 8:30 am – 10:00 pm
Student Laptop Walk-in Support: Monday – Friday, 6:00 – 10:00 pm
(Closed when the college is closed - View Academic Calendar)

Contact TechHelp to submit a support request for login/password issues, break-fixes, printing, report creation – Business Office, equipment installation, telecommunication issues, cable TV, etc.

Check out the IT TechHelp Self-Service Site!

Check on your service tickets, search the knowledge base, read FAQs, read tutorials and watch instructional videos about: FIT email, FITnet Wireless, MyFIT, cable TV, and more.

    • By email
      Write to TechHelp@fitnyc.edu. Please include as much detail as possible. A Client Services representative will reply to the same email address used to send the mail. Responses will be sent in the order in the order in which the emails were received.
    • By phone
      Students should call 212-217-HELP (4357)
      Faculty and Staff should call 212-217-TECH (8324)
    • In person
      Students visit C307A
      Faculty and Staff visit C305B