Tag: Students
Wireless Improvement Program
Phase I of the Wireless Improvement Project has been completed. All of the legacy wireless devices have been removed and replaced with the advanced wireless solution. Users should experience improved performance and the elimination of redundant of log-ins when your mobile device goes to sleep. As a reminder, IT still has hundreds of new advanced [...]
Accessing Courses Through Angel
Ask IT: Question & Answer Forum: My Modern History professor uploaded information that I need for next class on the Angel account. But on my account under courses, that class isn’t there so I can’t recieve information. How do I fix this issue? -by Kelly Scheffler Answer: Hello Kelly, Your professor must open the course [...]
MS Office for Student Laptops
Ask IT: Question & Answer Forum: Does FIT offer downloads of the MS office for our laptops? I have never heard of a school not including this. - by Julianna Alabado Answer: Hello Juliana, Unfortunately, no we do not not give out Microsoft Office for students but we do offer a discounted Microsoft Office. To purchase [...]
Advanced Wireless Upgrade Project
FIT Community As President Brown referenced during her Convocation comments, FIT is deploying an advanced wireless technology solution. The new system will blanket all administrative and academic buildings with over 500 access points, providing high quality wireless signal strength. The system is designed to support classrooms and other high concentration usage areas. Design and configuration [...]
Wireless Internet in Residential Buildings
Ask IT: Question & Answer Forum: Why is it that I pay upwards of $12,000 a semester to go to school and live in the dorms at IT and I get better wifi reception at the Starbucks down the street? I feel as if the high tuition I pay, as well as the tuition the other [...]
Angel Course Technical Problems
If students are having technical trouble in an online Angel course they should first let their instructor know of the problem, and then contact: SLN HelpDesk at 1-800-875-6269 E-mail: faculty.helpdesk@SLN.suny.edu. Office hours: Mon-Thurs 8am-9pm, Friday 8am-5pm, Saturday 1-5pm&Sunday 1 9pm.
Career Services Log-In
Ask IT: Question & Answer Forum: I’m trying to log in to the career services bank. It says to use my student email address and the site says it does not recognize my username. What do I use as a username and password to use this service? -Chelsea Sweitzer Answer: Hello Chelsea, Usernames and Passwords for [...]
Personal Router
Ask IT: Question & Answer Forum: My daughter is in Alumni hall and her computer (Mac air) doesn’t have Ethernet The wireless is very sketchy. Is it possible for her to set up her own wireless router in her room? -Bruce Lampcov Answer: Hello Bruce, Unfortunately we do not allow personal routers in our network [...]
Wireless Printing
Ask IT: Question & Answer Forum: Hi, I’m a freshman who just moved into Alumni Hall in 2F. I have a wireless enabled printer which I’d like to share with my 3 roommates via the FIT dorm network. As a part of setting up the printer, I tried to setup the Wi-Fi connection – it found the network [...]
Faster Internet with Ethernet Cable
Ask IT: Question & Answer Forum: My internet is working for me but it’s still kind of sketchy. When I moved in last night, I just signed in with my username and password. I didn’t go through the whole register and download process. I am just wondering if I have to do that for my [...]
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