Phase I of the Wireless Improvement Project has been completed. All of the legacy wireless devices have been removed and replaced with the advanced wireless solution. Users should experience improved performance and the elimination of redundant of log-ins when your mobile device goes to sleep. As a reminder, IT still has hundreds of new advanced [...]
Ask IT: Question & Answer Forum: My Modern History professor uploaded information that I need for next class on the Angel account. But on my account under courses, that class isn’t there so I can’t recieve information. How do I fix this issue? -by Kelly Scheffler Answer: Hello Kelly, Your professor must open the course [...]
FIT Community As President Brown referenced during her Convocation comments, FIT is deploying an advanced wireless technology solution. The new system will blanket all administrative and academic buildings with over 500 access points, providing high quality wireless signal strength. The system is designed to support classrooms and other high concentration usage areas. Design and configuration [...]
Ask IT: Question & Answer Forum: Why is it that I pay upwards of $12,000 a semester to go to school and live in the dorms at IT and I get better wifi reception at the Starbucks down the street? I feel as if the high tuition I pay, as well as the tuition the other [...]
If students are having technical trouble in an online Angel course they should first let their instructor know of the problem, and then contact: SLN HelpDesk at 1-800-875-6269 E-mail: faculty.helpdesk@SLN.suny.edu. Office hours: Mon-Thurs 8am-9pm, Friday 8am-5pm, Saturday 1-5pm&Sunday 1 9pm.
Ask IT: Question & Answer Forum: I’m trying to log in to the career services bank. It says to use my student email address and the site says it does not recognize my username. What do I use as a username and password to use this service? -Chelsea Sweitzer Answer: Hello Chelsea, Usernames and Passwords for [...]
Ask IT: Question & Answer Forum: My internet is working for me but it’s still kind of sketchy. When I moved in last night, I just signed in with my username and password. I didn’t go through the whole register and download process. I am just wondering if I have to do that for my [...]