Tag: Staff

Lynda.com accessible from campus!

Lynda.com accessible from campus!

We have been getting increbile feedback on the trial account with Lynda.com.  Thanks, and please continue to let us know your thoughts. Just a reminder that the service is only available on campus right now, so if you are off-campus you will receive a “Permission Error” message. Here is the link again in case you […]

March 7, 2010 | By | 24 Replies More
Tribute to Apple

Tribute to Apple

At the risk of coming across as some sort of Apple fanatic (those of you that know me can attest to that fallacy) , I wanted to post this beautifully done short clip that a group called Transparent House did in honor of the release of the iPad. Enjoy. http://vimeo.com/9820827 PS: KILL FLASH. Before viewing […]

March 5, 2010 | By | 3 Replies More
Lynda.com Up and Running!

Lynda.com Up and Running!

Due to an overwhelming response to the new offering to try Lynda.com an error message “Your organization’s licenses are currently all in use. Please try back again later.” was received by many trying the service. The number of concurrent sessions availabe has been increased so everyone should be able to access the site now.  We […]

March 5, 2010 | By | 21 Replies More
Lynda.com Page Error

Lynda.com Page Error

Good morning.  We are aware of the permission error received when clicking on the new training site for Lynda.com.  This should be cleared very shortly.  Thank you for your patience.  Another post will go up as soon as we are back on track.

March 5, 2010 | By | 2 Replies More
Email Settings For Droid Phones

Email Settings For Droid Phones

“Ask IT” Question from student Shanna Long: Hello, I was wondering how I can get directions on how to get connected to email through my phone. There are instructions with a blackberry and an iphone but not for the droid.  If I had the domain names and exchange server name I could probably do it […]

January 14, 2010 | By | Reply More
FIT email on Smart Phones

FIT email on Smart Phones

A recent upgrade to the email system, incorporated updated security features that may necessitate minor configuration changes on computers and non-FIT smart phones (Blackberry’s, iPhones . . .) To help users resolve issues, the following instructions are provided, however, because of the multiple phone carrier configurations, and types of smart phones on the market, if […]

January 14, 2010 | By | 20 Replies More
Creating Powerful PowerPoint Templates

Creating Powerful PowerPoint Templates

One of my favorite educational blogs is The Rapid E-Learning Blog written by Tom Kuhlmann This particular post talks about finding inspiration for your templates from websites that you like.  It is a great place to find simple color palettes to really make your slide pop or have consistancy. Some of the tutorials include creating that […]

December 17, 2009 | By | 1 Reply More
Ask IT: Q&A with Nancy Su on the Call Center

Ask IT: Q&A with Nancy Su on the Call Center

“Ask IT” Question: I have issues with the help desk being so unresponsive to issues.  The entire outsourced message taking process is a waste of time and effort since nothing is ever resolved by Presidium.  They just take messages and nothing is ever resolved except by the FIT internal staff. Where are the performance metrics […]

December 11, 2009 | By | 1 Reply More
MyFIT Email Access

MyFIT Email Access

You asked and IT listened! To improve navigation for accessing email on the MyFIT Portal, the “My Email Inbox” channel has been eliminated. Users will now be able to directly access their email by clicking on the Email Icon in the upper right corner of MyFIT. Thank you for your patience as IT continues to improve […]

December 8, 2009 | By | 2 Replies More
Ask IT: Q&A with Anthony Dipaola on IT Request Status

Ask IT: Q&A with Anthony Dipaola on IT Request Status

“Ask IT” Question: Where can we see the status of a work order or a project requests? Is there an online queue? Answer: For Project Requests Innotas has a “self-service” feature, that allows users to view their submitted Project Requests and the PMO will implement this feature at the beginning of the next semester.  The […]

December 7, 2009 | By | Reply More