Tag: self-service

Ask IT: Finding an R25 Ticket

Ask IT: Finding an R25 Ticket

Ask IT Question: Good afternoon, I am reaching out in regard to a request I submitted about two weeks ago concerning a 25 Live login issue.  I cannot recall the ticket number (I deleted the email, so sorry!) but was curious as to the status of the order. Thank you for your time and concern. Best, […]

May 9, 2013 | By | Reply More
See your Tech Help Tickets online

See your Tech Help Tickets online

Did you know that you can access any submitted Tech Help tickets online? Visiting the Tech Help Self-Service site here: http://techhelp.fitnyc.edu Log in with your FIT username and password and click on the “My Tickets” option under the main menu bar and you will see all of your current help tickets.

May 9, 2013 | By | Reply More