Tag: Customer Service
Good morning. We are aware of the permission error received when clicking on the new training site for Lynda.com. This should be cleared very shortly. Thank you for your patience. Another post will go up as soon as we are back on track.
“Ask IT” Question from student Ivy Kim: There is no problem to log in to myfit, but after i logged in, i can’t get into any other pages. I can’t see my account statement and any other pages. And it says ‘access denied’. What should i do? Answer: Hello Ivy, There could be several causes [...]
“Ask IT” Question from student Deepti Babani: I am able to log on to MyFit with my username and password, but can’t log on to the library digital sites. What could be the problem? Answer: Hi Deepti, Thanks so much for your question, a Customer Service rep will have to take a look at your [...]
“Ask IT” Question: Imail is trash!!!!!!!!!!! Please fix it!!!!!!!!!!!!!! Not working… constant error message!!!! Answer: Aileen, without more information, I am assuming that you are receiving an email channel error. If this persists, please use the email icon in the upper right corner of MyFIT to retrieve your email. In response to the errors occurring [...]
“Ask IT” Question: I had requested the installation of AutoCAD 2010 in my office computer during Fall 2009. When I did so, AutoCAD 2007 stopped working but AutoCAD 2010 was never installed. I have been using AutoCAD 2008, which students do not even have because they are using 2010. Your assistance processing this request will [...]
“Ask IT” Question: I stopped getting my FIT email on my blackberry. I believe its since my FIT password was expired and I changed it. Can you help me, or do I need to go to a AT&T store? Answer: Hi Rachel, For this you will have to go to http://bis.na.blackberry.com/html?brand=mycingular (this is the Blackberry [...]
“Ask IT” Question: Hello Meredith and others in IT!! As was discussed at the Fac Senate recently: Podium systems in the classrooms need to be wired from an over-head, drop-down configuration so that there are no wires all over the floor and so we can move the podium around within a certain radius. The wires [...]