Tag: Customer Service
ASK IT form questions & comments: Student: Vanessa Lino I have been having trouble accessing my email since Sunday. Is this a global issue or is there something wrong on my end? Answer: Hi Vanessa, Thanks for your question. I checked with Customer Service and it sounds like there is something going on with your […]
Good morning. We are aware of the permission error received when clicking on the new training site for Lynda.com. This should be cleared very shortly. Thank you for your patience. Another post will go up as soon as we are back on track.
“Ask IT” Question from student Ivy Kim: There is no problem to log in to myfit, but after i logged in, i can’t get into any other pages. I can’t see my account statement and any other pages. And it says ‘access denied’. What should i do? Answer: Hello Ivy, There could be several causes […]
“Ask IT” Question from student Deepti Babani: I am able to log on to MyFit with my username and password, but can’t log on to the library digital sites. What could be the problem? Answer: Hi Deepti, Thanks so much for your question, a Customer Service rep will have to take a look at your […]
“Ask IT” Question: Imail is trash!!!!!!!!!!! Please fix it!!!!!!!!!!!!!! Not working… constant error message!!!! Answer: Aileen, without more information, I am assuming that you are receiving an email channel error. If this persists, please use the email icon in the upper right corner of MyFIT to retrieve your email. In response to the errors occurring […]