Tag: assistance

Approving WebPages From Home

Approving WebPages From Home

ASK IT form questions & comments: From Elaine Maldonado: Must I be on campus to approve edited Red Dot pages? Answer: Hi Elaine, I reached out to Patty McGillin and here is the answer: “No, you do not have to be on campus to approve pages. Tip: sometimes the link to approve a page will […]

June 18, 2010 | By | 1 Reply More
Student error “80131600” with Angel

Student error “80131600” with Angel

ASK IT form questions & comments: Student: Constance Hotzoglou: Hi. I am having problems opening Angel. It keeps on saying that an error has occured. I need to submit my homework asssignment. Answer: Customer Service emailed: Please see student comment below that Angel is not working. Constance – Could you please describe the error you […]

June 13, 2010 | By | 5 Replies More
Updated iPhone settings

Updated iPhone settings

Thanks to Sumit Bagchi from Customer Service for this update. iPhone Settings: FOR EMPLOYEES Go to Settings Go to Mail, Contacts, Calendar Add Account Email Address: firstname_lastname@exchange.fitnyc.edu Password: Your FIT Password DOMAIN: FITSUNY.EDU Server: Webmail.fitnyc.edu SSL turned on. You should now be able to receive your FIT Email FOR STUDENTS Go to Settings Go to […]

May 26, 2010 | By | 1 Reply More
Lynda.com accessible through MyFIT!

Lynda.com accessible through MyFIT!

Lynda.com for FIT! After a very successful trial with Lynda.com, the IT department has negotiated a new contract with Lynda.com to continue it’s tutorial service from BOTH on and off campus for FIT faculty, staff, and students. You can now access Lynda.com through the MyFIT portal at http://myfit.fitnyc.edu On thei right hand-side of the window […]

May 24, 2010 | By | 2 Replies More
Lynda.com Service & Update

Lynda.com Service & Update

Service Issue: Lynda.com is experiencing some technical problems today, and are working on the issue.  Service should be restored shortly. Update: We are so pleased that many of you are finding Lynda.com to be a valuable resource.  As you know, we have been testing the site on a trial basis for the past few months. […]

May 20, 2010 | By | Reply More
Trouble accessing Email

Trouble accessing Email

ASK IT form questions & comments: Student: Vanessa Lino I have been having trouble accessing my email since Sunday. Is this a global issue or is there something wrong on my end? Answer: Hi Vanessa, Thanks for your question.  I checked with Customer Service and it sounds like there is something going on with your […]

March 16, 2010 | By | Reply More
Webfiles Tip on Sharing Files & Folders

Webfiles Tip on Sharing Files & Folders

Thanks to Lenore Davis and Lorraine Laskiewicz, we now have some new information about how best practices on sharing folders/files through FIT’s document management system, WebFiles. If you have created a folder within WebFiles and shared that folder with one or more person you can add additional files or subfolders.  The best way to do […]

March 9, 2010 | By | Reply More
Lynda.com accessible from campus!

Lynda.com accessible from campus!

We have been getting increbile feedback on the trial account with Lynda.com.  Thanks, and please continue to let us know your thoughts. Just a reminder that the service is only available on campus right now, so if you are off-campus you will receive a “Permission Error” message. Here is the link again in case you […]

March 7, 2010 | By | 24 Replies More
Lynda.com Up and Running!

Lynda.com Up and Running!

Due to an overwhelming response to the new offering to try Lynda.com an error message “Your organization’s licenses are currently all in use. Please try back again later.” was received by many trying the service. The number of concurrent sessions availabe has been increased so everyone should be able to access the site now.  We […]

March 5, 2010 | By | 21 Replies More
Lynda.com Page Error

Lynda.com Page Error

Good morning.  We are aware of the permission error received when clicking on the new training site for Lynda.com.  This should be cleared very shortly.  Thank you for your patience.  Another post will go up as soon as we are back on track.

March 5, 2010 | By | 2 Replies More