Tag: assistance

ASK IT: Problems with Lynda

ASK IT: Problems with Lynda

ASK IT form questions & comments: “I can’t access Lynda.com Training anymore. It asks me for a login, and my FIT login doesn’t work. I’ve used it throughout the semester, and it’s been a huge help. Will it ever be available again?” Answer: Hello Melvin, To access Lynda training, you must use the link called […]

January 6, 2011 | By | Reply More
Ask IT: Not receiving email

Ask IT: Not receiving email

ASK IT form questions & comments: Hi, I have not received a single email at my account for about three weeks–which indicates that there is a problem at FIT .I receive automatic emails from Linkdin and there are none of them for a long time. I am awaiting for important messages so please, take a […]

January 4, 2011 | By More
Ask IT: Where to Change Your Password

Ask IT: Where to Change Your Password

question from 12/23: ASK IT form questions & comments from Jean Deniro: I am a Professor in English and Speech and I forgot to CHANGE my password. AS a result I CANNOT get into my e-mail or any other area of the FIT website. There is NO PLACE on the FIT website that directs a […]

December 27, 2010 | By | Reply More
wifi on campus & dorms

wifi on campus & dorms

question: ASK IT form questions & comments from Krystal: Hello, Where do I go or what do I have to do to be able to use wifi on my laptop at school? Thank You answer: Hi Krystal, There are two networks that you can join while on campus.  If you are in the dorms, “DORMNET” […]

August 30, 2010 | By | Reply More
Workshop for New Faculty!

Workshop for New Faculty!

  New to FIT? The TDT’s technology orientation will introduce faculty to the My FIT Luminus Portal, your gateway to technology on campus. All sessions will be held in B-915. Sign up on the TDT’s Training & Development page.

August 23, 2010 | By | Reply More
3500+ videos watched in 6 weeks

3500+ videos watched in 6 weeks

We receive periodic reports from Lynda.com on the number of training videos watched and the general topics the FIT community has been searching for.  I am so happy to announce that from the report covering the time period of May 20th to July 5th, the FIT community has viewed over 3,500 complete video tutorials.   […]

July 22, 2010 | By | Reply More
REMINDER! Tonight – Please leave your campus computers on!

REMINDER! Tonight – Please leave your campus computers on!

Just a reminder to please leave your campus computers on tonight, you should log off, but please leave them powered.  The full email message from the IT communications office is below. Thanks! FIT Community IT 4 FIT is preparing to install new desktop management software on all  Microsoft Windows computers. This software will allow IT […]

July 22, 2010 | By | Reply More
Changing Avaya Phone Password

Changing Avaya Phone Password

ASK IT form questions & comments: From Elaine Maldonado: The phone system will not take my password, barring me from playing phone messages back— from off-campus.  Is there a way to reset the password from off-campus? I don’t seem to have this option. THX Answer: Hi Elaine, I checked with Telecommunications, and in order to […]

July 12, 2010 | By | Reply More
Syncing Network and Angel Passwords

Syncing Network and Angel Passwords

Ask IT Form Question: From Carole Delentiner: I received an email the other day reminding me that my password was going to expire.  I changed my password, waited several hours and then logged on to MyFIT with no problem. The next day I tried to log on to Angel and received a message that my […]

June 30, 2010 | By | 1 Reply More
Approving WebPages From Home

Approving WebPages From Home

ASK IT form questions & comments: From Elaine Maldonado: Must I be on campus to approve edited Red Dot pages? Answer: Hi Elaine, I reached out to Patty McGillin and here is the answer: “No, you do not have to be on campus to approve pages. Tip: sometimes the link to approve a page will […]

June 18, 2010 | By | 1 Reply More