Tag: assistance
Wireless Internet in Residential Buildings
Ask IT: Question & Answer Forum: Why is it that I pay upwards of $12,000 a semester to go to school and live in the dorms at IT and I get better wifi reception at the Starbucks down the street? I feel as if the high tuition I pay, as well as the tuition the other [...]
Career Services Log-In
Ask IT: Question & Answer Forum: I’m trying to log in to the career services bank. It says to use my student email address and the site says it does not recognize my username. What do I use as a username and password to use this service? -Chelsea Sweitzer Answer: Hello Chelsea, Usernames and Passwords for [...]
New Jersey Students Transit
Ask IT: Question & Answer Forum: I am a commuting student from NJ, and am having difficulty accessing the New Jersey transit website via the FIT website in order to get the student discount for the monthly passes. Could you please help me. -Tova Kurlantzick Answer: Hi Tova, The problem was on our side. You [...]
Social Media
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Problems Receiving E-mail Using iMail
Ask IT: Question & Answer Forum Hello Ask IT, This semester I’ve been having an email problem: When some of my students email me, the “from” address is firstname_lastname@imail.fitsuny.edu. If I reply to this address, the email bounces, but I don’t get the “Delivery Status Notification” for at least 24 hours. What’s going on? Where do these “fitsuny” addresses come [...]
Out of Service Computers in Graduate Computer Labs
Ask IT: Question & Answer Forum The Gradroom lab computers have been out of service for over a month now! Several Graduate Students have complained. When will the situation change? The semester is almost over. Thanks, Miri D’Oro Answer Miri- Thank you very much for your comments, a technician within the Graduate Studies Department has [...]
Internet and Ethernet Cord Issues
Ask IT Forum: Question & Answer I live in Kaufman hall and I have been using an Ethernet cord for my Internet connection since day one because the room I live in is very spotty. Suddenly even with my Ethernet cord my Internet is not working. Thanks, Kristina Cella Answer Dear Kristina, I will need [...]
Acrobat Professional X
Ask IT: Question & Answer Forum: Hi there! I am a faculty member in the Fashion Design Dept. For some reason, when FIT provided the disk for CS5 last year, Acrobat Professional was not included. I use Acrobat 8.3.1 (which was provided by the college in 2008 with CS3) to create all of my classroom [...]
Anti-Virus Software
Ask IT: Question & Answer Forum: I do want to learn photoshop and is there any classes in this school available for me to develop my interest. And I have look up angel, it needs to pay for the videos online. Besides,could you send me a kapasperky anti-virus program with code key to my email. [...]
Wireless Network in Coed Hall
Ask IT: Question & Answer Forum I live in Coed Hall and the wireless in my room is absolutely horrible. It’s very slow and randomly turns off when I’m in the middle of something. I’m using the FITDORM network and I have downloaded everything the website said I needed. I’m using a mac, are there [...]
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