Tag: Angel
Accessing Courses Through Angel
Ask IT: Question & Answer Forum: My Modern History professor uploaded information that I need for next class on the Angel account. But on my account under courses, that class isn’t there so I can’t recieve information. How do I fix this issue? -by Kelly Scheffler Answer: Hello Kelly, Your professor must open the course [...]
Angel Course Technical Problems
If students are having technical trouble in an online Angel course they should first let their instructor know of the problem, and then contact: SLN HelpDesk at 1-800-875-6269 E-mail: faculty.helpdesk@SLN.suny.edu. Office hours: Mon-Thurs 8am-9pm, Friday 8am-5pm, Saturday 1-5pm&Sunday 1 9pm.
ANGEL upgrade, August 6th and 7th
Dear Faculty/Staff Member, On August 6 and 7, the ANGEL Learning Management System will be upgraded from its current version (7.4) to version 8.0. Please note that during this time, Angel will not be accessible. Since the current version (7.4) will no longer be supported by Angel/Blackboard, this is a necessary step to ensure support [...]
Planned ANGEL Maintenance Outage (5/11/2012)
Memorandum To: SLN ANGEL Principal Campus and Application Support Contacts From: Mike Walker, SLN HelpDesk Manager Subject: Planned ANGEL Maintenance Outage (5/11/2012 from 5:30am – 6:30am) We apologize for the short notice as there will be a brief interruption (about 1 hour) to some ANGEL web sites early tomorrow morning Friday May 11th from 5:30am [...]
Syncing Network and Angel Passwords
Ask IT Form Question: From Carole Delentiner: I received an email the other day reminding me that my password was going to expire. I changed my password, waited several hours and then logged on to MyFIT with no problem. The next day I tried to log on to Angel and received a message that my [...]
Student error “80131600″ with Angel
ASK IT form questions & comments: Student: Constance Hotzoglou: Hi. I am having problems opening Angel. It keeps on saying that an error has occured. I need to submit my homework asssignment. Answer: Customer Service emailed: Please see student comment below that Angel is not working. Constance – Could you please describe the error you [...]
FIT Customer Service: Top 5 Questions Asked
Top Five Questions (and Answers) asked at IT’s Customer Service Help Desk: #5. How do I access my email, class schedule, angel, my class audit, etc? A: Go to: http://myfit.fitnyc.edu #4. How do I set my security questions? A: Go to: http://passkey.fitnyc.edu Type in your username and password in the dialog box that appears; if [...]
Faculty Highlight: Capture Software in The Academic Computing Center
More than ever, faculty are challenged to keep up with the ever-increasing number of students who move through life on a wave of digital imagery. Fortunately, all over the world, tools like Camtasia Studio and SnapZ pro are becoming more and more prevalent in higher education. These software applications allow users to capture a computer [...]



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