Tag: Angel

AUG 1: Critical Systems Work

AUG 1: Critical Systems Work

  On Thursday, August 1, from 7:00 to 9:00 AM, IT will be performing a major upgrade to a critical segment of the infrastructure in the IT Data Center.   During this period, users may experience sporadic interruptions to the following services: Angel Ellucian FIT Mobile App ePortfolio Library StyleCat Search, Aleph and Library Databases FIT Web […]

July 30, 2013 | By | Reply More
Accessing Courses Through Angel

Accessing Courses Through Angel

Ask IT: Question & Answer Forum: My Modern History professor uploaded information that I need for next class on the Angel account. But on my account under courses, that class isn’t there so I can’t recieve information. How do I fix this issue? -by Kelly Scheffler Answer: Hello Kelly, Your professor must open the course […]

February 4, 2013 | By | Reply More
Angel Course Technical Problems

Angel Course Technical Problems

If students are having technical trouble in an online Angel course they should first let their instructor know of the problem, and then contact: SLN HelpDesk at 1-800-875-6269 E-mail: faculty.helpdesk@SLN.suny.edu.   Office hours: Mon-Thurs 8am-9pm, Friday 8am-5pm, Saturday 1-5pm&Sunday 1 9pm.  

September 27, 2012 | By | Reply More
ANGEL upgrade, August 6th and 7th

ANGEL upgrade, August 6th and 7th

Dear Faculty/Staff Member, On August 6 and 7, the ANGEL Learning Management System will be upgraded from its current version (7.4) to version 8.0.  Please note that during this time, Angel will not be accessible. Since the current version (7.4) will no longer be supported by Angel/Blackboard, this is a necessary step to ensure support […]

July 16, 2012 | By | Reply More
Planned ANGEL Maintenance Outage (5/11/2012)

Planned ANGEL Maintenance Outage (5/11/2012)

Memorandum To: SLN ANGEL Principal Campus and Application Support Contacts From: Mike Walker, SLN HelpDesk Manager Subject: Planned ANGEL Maintenance Outage (5/11/2012 from 5:30am – 6:30am) We apologize for the short notice as there will be a brief interruption (about 1 hour) to some ANGEL web sites early tomorrow morning Friday May 11th from 5:30am […]

May 10, 2012 | By | Reply More
Syncing Network and Angel Passwords

Syncing Network and Angel Passwords

Ask IT Form Question: From Carole Delentiner: I received an email the other day reminding me that my password was going to expire.  I changed my password, waited several hours and then logged on to MyFIT with no problem. The next day I tried to log on to Angel and received a message that my […]

June 30, 2010 | By | 1 Reply More
Student error “80131600” with Angel

Student error “80131600” with Angel

ASK IT form questions & comments: Student: Constance Hotzoglou: Hi. I am having problems opening Angel. It keeps on saying that an error has occured. I need to submit my homework asssignment. Answer: Customer Service emailed: Please see student comment below that Angel is not working. Constance – Could you please describe the error you […]

June 13, 2010 | By | 5 Replies More
FIT Customer Service: Top 5 Questions Asked

FIT Customer Service: Top 5 Questions Asked

Top Five Questions (and Answers) asked at IT’s Customer Service Help Desk: #5. How do I access my email, class schedule, angel, my class audit, etc? A: Go to: http://myfit.fitnyc.edu #4. How do I set my security questions? A: Go to: http://passkey.fitnyc.edu Type in your username and password in the dialog box that appears; if […]

November 24, 2009 | By | Reply More