Downtime & Upgrades

July 29th: Sporadic Wireless Access 7-9am

July 29th: Sporadic Wireless Access 7-9am

As we continue implementing the advanced wireless technology in the dorms, we are required to update systems for the campus. To perform this work, wireless access will be sporadic on Tuesday July 29th from 7am - 9am Thank you for your patience as we continue to improve and update FIT systems Email: techhelp@fitnyc.edu Staff & Faculty Support: Call 7-TECH […]

July 28, 2014 | By | Reply More
July 25 – July 27: Webfiles Downtime

July 25 – July 27: Webfiles Downtime

On July 25th at 6AM till July 27th at 5PM, Webfiles will be unavailable as we perform extensive upgrades to improve the application. Thank you for your patience.   Related posts: July 25: Banner & MyFIT Downtime July 22: Sporadic Wireless 7-8am Webfiles Troubleshooting: November 1st from 7:00am-7:30am April 13th: Critical Upgrades to Webfiles 8am-1pm

July 22, 2014 | By | Reply More
July 25: Banner & MyFIT Downtime

July 25: Banner & MyFIT Downtime

On July 25th from 6AM to 5PM, Banner and MyFIT will be unavailable as we perform mandatory upgrades. Thank you for your patience as we continue to improve and update FIT systems. Related posts: June 17th: Banner & MyFIT Downtime July 25 – July 27: Webfiles Downtime July 22: Sporadic Wireless 7-8am MyFIT Unavailable tomorrow […]

July 22, 2014 | By | Reply More
July 22: Sporadic Wireless 7-8am

July 22: Sporadic Wireless 7-8am

IT must implement upgrades to the advanced wireless infrastructure. The work will cause sporadic wireless access from 7am-8am on July 22. This activity will only affect 27th St buildings. The dorms will not be affected. Thank you for your patience as we continue to improve and update FIT systems Email: techhelp@fitnyc.edu Staff & Faculty Support: […]

July 21, 2014 | By | Reply More

Ask IT Q&A

Web PDM Courses?

Web PDM Courses?

Ask IT Question: I am a rising senior at LIM College. I need to take Web PDM (Product Data Management) as a required course in order to graduate and was just wondering if this class was offered at FIT during the summer (physically or online). If I were to take the course, could my credits […]

May 9, 2014 | By | Reply More
Lab room schedules

Lab room schedules

Ask IT Question: Hi,Are the schedules for classrooms with CS6 InDesign (with folio builder) posted anywhere? I know that C302, C304 and cc15A have the updates, but am not sure when they are open.I need to get into one of them on Saturday morning to finish a project – C232 is open, just not until after 1pm.Is there […]

May 8, 2014 | By | Reply More
WiFi in Dorms

WiFi in Dorms

FIT Residential Life ‏@FITResLife For the amount I pay to live here , it’s AMAZING how wifi in the dorms NEVER works. Dear Jonathan, Sorry to hear you are having a problem with WiFi.  Please contact call 212-217-HELP (4357) if you are unable to connect or if you have a low signal from your location. In order […]

May 2, 2014 | By | Reply More
Alumni WorkRoom Wifi Signal

Alumni WorkRoom Wifi Signal

FIT Residential Life ‏@FITResLife  Apr 28 @FITTechHelp comment: alumni workroom wifi connection is non-existent making it very difficult to get work done Dear Alejandra, TechHelp sent our Networking Team to address the issue of wireless connectivity in the Alumni Hall Workroom. They checked the equipment and found nothing to be damaged. They were able to […]

April 29, 2014 | By | Reply More
Why is there not single-sign on to Gmail in MyFIT?

Why is there not single-sign on to Gmail in MyFIT?

Ask IT Question: While I appreciate the features of g-mail, I am wondering if I am logging in correctly.  When I log in via MyFIT, I have to log in a second time to g-mail.  Other schools I am at which teach simply log me directly into g-mail from their university site, without a second […]

April 29, 2014 | By | Reply More
Folio Builder Lab Locations

Folio Builder Lab Locations

ASK IT Question: Hi, I need to be able to create interactive PDFs in InDesign, but the computers in the library don’t have the required updates (for folio builder). Where can I go to do what I need to do for class? I know a couple of classrooms in C have them, but those are […]

April 24, 2014 | By | Reply More

Follow TechHelp on Twitter!

Today, IT staff & contractors are working in 27th St Dorms to resolve WiFi issues reported to us. For more info go to bit.ly/VNDexb

A TechHelp technician will be in the Cafeteria today till 5PM to help you connect to FITAIR. it.fitnyc.edu/faqs pic.twitter.com/r5YusD7kgY

RESOLVED: Angel Not Available in 27th Street Dorms. For more information please go to bit.ly/1tR9VFz

A TechHelp technician will be in the Cafeteria today till 5PM to help you connect to FITAIR. it.fitnyc.edu/faqs pic.twitter.com/VWUMlOtVFf

Angel is unavailable in 27th St. dorms via WiFi. We're working to restore access. For more info & updates go to bit.ly/1qozA8P TY

Over 1000 page views today on our new site: We really appreciate your support and feedback... it.fitnyc.edu bit.ly/1qkgQav

A TechHelp technician will be in the Cafeteria today till 5PM to help you connect to FITAIR. it.fitnyc.edu/faqs pic.twitter.com/CkXcVrmEXg

@robinson_liv Our Technicians are replying to emails in the order they were received. They will reply to your email as soon as possible. TY

We wish all of you the best of luck on your first day of Fall 2014 classes. Here's to the start of a productive and fun year.

@robinson_liv Email TechHelp@fitnyc.edu with your FIT ID number, date of birth and last known password. We can help by giving you a new pw.

TechHelp will be available to help Kaufman Hall Residents during move-in this weekend. pic.twitter.com/G5ZtDNov3J

We'd like to welcome the 27th St dorm students moving in this weekend. TechHelp will be on hand to help. More at bit.ly/VrbSNi

Due to an EH&S concern, our WiFi project is behind schedule. We're working tirelessly to complete the project A... bit.ly/FIT_WIFINEW

August 13th 5-10pm, Webfiles will be unavailable for mandatory maintenance. For more info visit: bit.ly/ViVzlt

IT News

Welcome Summer Session Students

Welcome Summer Session Students

  Find out more about IT on campus: http://blog.fitnyc.edu Have a great summer! Related posts: Summer Open Lab Hours (CC15 & CC15A) IT for FIT Summer Hours Autodesk for Students New Jersey Students Transit

May 27, 2014 | By | Reply More
Congratulations Graduates!

Congratulations Graduates!

Congratulations FIT Graduates! Watch the Ceremony Live at fitnyc.edu/commencement   Related posts: Watch commencement today- live, online 3D FIT BFA Fashion Show Lynda.com Campus Now Live via MyFIT Video of the day – Blogs in Plain English

May 22, 2014 | By | Reply More
Security Information

Security Information

We are in the process of updating the Security Section of the site.  Please check back often for important information how to keep your files and personal information safe, how to download free anti-virus software, and how to report malicious email and websites.   Related posts: Microsoft Explorer Browser Security Flaws Heartbleed Virus Anti-Virus Software Student Google […]

May 20, 2014 | By | Reply More

Google Related

Gmail Tip: Filter mail older than a certain date

Gmail Tip: Filter mail older than a certain date

Maybe you have already migrated to Google Apps for Education on campus or are awaiting your go live date, but I get this question all the time in training and figured it was about time to make a post of it. How do I get rid of, or at least do a search for mail […]

May 23, 2014 | By | Reply More
Google Apps for Education at FIT

Google Apps for Education at FIT

  If you haven’t already done so, please check out our Google help site.  It was created just for FIT and includes tutorials, FAQs, training opportunities, and helpful tips. fitnyc.edu/google Related posts: New Student Google Apps Channel in MyFIT Google’s New Classroom Convert a file to a Google document, spreadsheet, or presentation Student Google Accounts […]

May 10, 2014 | By | Reply More
Google’s New Classroom

Google’s New Classroom

A day like today is one where I am so proud to be a part of the migration of FIT to Google Apps for Education. After the announcement this morning from Google about its preview of “Classroom” I had a flurry of email asking if we would have this, and more importantly…when? Right now you […]

May 6, 2014 | By | Reply More

Tech Bytes

FIT Student Bloggers Highlighted in Metro

FIT Student Bloggers Highlighted in Metro

Read about recent grads, Freddy Rodriguez and Nicole Loher, and current student, Ryan Charchian and how they made their web presence known! http://www.metro.us/newyork/lifestyle/style/2014/05/28/fashion-students-pave-careers-blogs/ Related posts: New iPad to be announced today? Follow Bloggers from the Event! Alumni Tribute Video of the day – Blogs in Plain English New Student Google Apps Channel in MyFIT

May 28, 2014 | By | Reply More
A 3D Printer that prints Makeup? I’ll take one, please.

A 3D Printer that prints Makeup? I’ll take one, please.

I have been tweeting a bit about the Disrupt NY Hackathon, but there was a particular concept that really caught my attention. What if you could select any color from a color picker, or in a program like Photoshop, and then print your own make-up? I’ll take one please. There is a new use for 3D […]

May 7, 2014 | By | Reply More
.nyc domain rollout is launching

.nyc domain rollout is launching

The only free address in NYC is in the digital world and here is your chance to get it. First round of applications will go to business with a physical address in the five boroughs and the business must be registered with the Trademark Clearinghouse. After October 8th, the process may open up to personal domain […]

May 6, 2014 | By | Reply More

Follow the TDT on Twitter!

RESOLVED: Angel Not Available in 27th Street Dorms. For more information please go to bit.ly/1tR9VFz

This Portable Dual Monitor Doesn’t Take Hours To Setup And Fits In Your Bag moreti.me/1om1L8b via @lifehackorg

Angel is unavailable in 27th St. dorms via WiFi. We're working to restore access. For more info & updates go to bit.ly/1qozA8P TY

Over 1000 page views today on our new site: We really appreciate your support and feedback... it.fitnyc.edu bit.ly/1qkgQav

"Amazon Launches Local Register, A Square Competitor With Lower Transaction Rates" feedly.com/e/Wyy4KXSU

August 13th 5-10pm, Webfiles will be unavailable for mandatory maintenance. For more info visit: bit.ly/ViVzlt

More teaching, Less tech-ing: Google Classroom Launches Today feedly.com/e/NtiR2yCu via @feedly

Google classroom to be released August 11th it.fitnyc.edu/2014/08/07/goo…

August 8th Multiple Upgrades with Downtime. For more details please go to bit.ly/FITDowntime #FITDowntime

We're continuing to implement advanced WiFi in the dorms. To perform this work, WiFi may be sporadic on Tuesday July 29th from 7am - 9am.

It's Nat. System Admins Appreciation Day! TY FIT SysAdmins who are working this weekend to upgrade FIT systems. pic.twitter.com/3ASqMlhOZn

On July 25th at 6AM till July 27th at 5PM, Webfiles will be unavailable as we perform upgrades to improve the application. #FITDowntime

On July 25th from 6AM to 5PM, Banner and MyFIT will be unavailable as we perform mandatory upgrades. #FITDowntime

July 22 from 7AM-8AM, 27th St. Buildings (not dorms) may experience sporadic wireless access while we update the wireless infrastructure.

TechHelp!

Customer Service Assistance

Support Hours: Monday – Thursday, 8:30 am – 10:00 pm
*FIT is closed on Fridays June 6th - Aug 8th*
Email: techhelp@fitnyc.edu
Students: Call 7-Help, or visit room C307a
Faculty & Staff: Call 7-TECH, or visit room C305b

MyFIT

MyFIT contains important resources for the FIT community such as the IT policies & procedures, free virus protection software, services discounts, and lots more. You will need your FIT username and password to login.

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