RSSCategory: Wireless Networks

July 29th: Sporadic Wireless Access 7-9am

July 29th: Sporadic Wireless Access 7-9am

As we continue implementing the advanced wireless technology in the dorms, we are required to update systems for the campus. To perform this work, wireless access will be sporadic on Tuesday July 29th from 7am – 9am Thank you for your patience as we continue to improve and update FIT systems Email: techhelp@fitnyc.edu Staff & Faculty Support: Call 7-TECH

July 28, 2014 | By | Reply More
July 22: Sporadic Wireless 7-8am

July 22: Sporadic Wireless 7-8am

IT must implement upgrades to the advanced wireless infrastructure. The work will cause sporadic wireless access from 7am-8am on July 22. This activity will only affect 27th St buildings. The dorms will not be affected. Thank you for your patience as we continue to improve and update FIT systems Email: techhelp@fitnyc.edu Staff & Faculty Support: […]

July 21, 2014 | By | Reply More
June 25th: Sporadic Wireless Service

June 25th: Sporadic Wireless Service

The expansion of the advanced wireless technology into the dorms requires incorporation of new equipment.  Users may experience sporadic wireless only  issues from noon to 1pm today, June 25th. Thank you for your patience as we continue to improve and update FIT systems Email: techhelp@fitnyc.edu Staff & Faculty Support: Call 7-TECH

June 25, 2014 | By | Reply More
June 4th and 5th: IT Upgrades Effects Wireless and Phones

June 4th and 5th: IT Upgrades Effects Wireless and Phones

IT will be installing updates to the FIT infrastructure to support new technology.  The work will be done the mornings of June 4th and 5th, 2014. The June 4th work will be performed +from 7am-10am and will effect wireless access.  The dorm wireless will remain operational. The June 5th work will be +from 7am-7:30am and will effect the phones.  Emergency and red […]

May 29, 2014 | By | Reply More
WiFi in Dorms

WiFi in Dorms

FIT Residential Life ‏@FITResLife For the amount I pay to live here , it’s AMAZING how wifi in the dorms NEVER works. Dear Jonathan, Sorry to hear you are having a problem with WiFi.  Please contact call 212-217-HELP (4357) if you are unable to connect or if you have a low signal from your location. In order […]

May 2, 2014 | By | Reply More
Alumni WorkRoom Wifi Signal

Alumni WorkRoom Wifi Signal

FIT Residential Life ‏@FITResLife  Apr 28 @FITTechHelp comment: alumni workroom wifi connection is non-existent making it very difficult to get work done Dear Alejandra, TechHelp sent our Networking Team to address the issue of wireless connectivity in the Alumni Hall Workroom. They checked the equipment and found nothing to be damaged. They were able to […]

April 29, 2014 | By | Reply More
Oct 31: Sporadic internet and internal network outages

Oct 31: Sporadic internet and internal network outages

FIT Community To continue providing fast, secure and reliable network performance, critical networking components must be replaced.  The work has been scheduled for Oct.31 from 6:30am – 7:30am.  During this activity, users at FIT will be able to access the internet and internal network services.  However, external users will experience sporadic connectivity issues. Thank you for your […]

October 31, 2013 | By | Reply More
Dorm internet after 10:00 pm

Dorm internet after 10:00 pm

Ask IT Question: During the day my internet on my computer works fine, but once it gets to about 10:00pm my internet just stops working. I’m not sure why. -Sabrina Vigliotti Ask IT Answer: Dear Ms. Vigliotti, Please contact TechHelp for students at 212-217-HELP (4357), so we may gather more details about your problem. We will […]

October 8, 2013 | By | Reply More
FITAIR – campus wireless access

FITAIR – campus wireless access

The advanced high performance wireless project is nearing completion.  All of the administrative and academic buildings on 27th St have been retrofitted with the latest wireless technology. To access the new wireless technology, select FITAIR from the list of available wireless.  Users may be requested to enter their FIT login credentials (ID and password).  Users will only […]

August 12, 2013 | By | Reply More
Wifi connection to Kindle Fire in Kaufman dorm

Wifi connection to Kindle Fire in Kaufman dorm

Ask IT Question: I have a Kindle Fire and I am unable to connect it to the internet in the Kaufman dorm. The network appears in my list of wifi options but when I try to log in, a message appears saying the webpage is no longer available or may have moved. I have tried […]

June 12, 2013 | By | Reply More