RSSCategory: Staff Info.

Lynda.com Page Error

Lynda.com Page Error

Good morning.  We are aware of the permission error received when clicking on the new training site for Lynda.com.  This should be cleared very shortly.  Thank you for your patience.  Another post will go up as soon as we are back on track.

March 5, 2010 | By | 2 Replies More
FIT’s Spring 2010 Faculty Mac Forum on Feb 18th

FIT’s Spring 2010 Faculty Mac Forum on Feb 18th

All faculty and staff are cordially invited to the Spring 2010 Faculty Mac Forum to be held on February 18th. The event will be located in Seminar Room 9 (underneath the Great Hall) and there will be two sessions: 10am-12pm and 1-3pm. We will be discussing all things Mac related at FIT, providing demonstrations, and […]

February 3, 2010 | By | Reply More
Future of Video in Education

Future of Video in Education

The New Media Consortium in conjunction with Kaltura Inspire is hosting a free webinar for educators and technology enthusists on the “Future of Video in Education.” Tuesday, January 26th, at 2:00 pm EST If you are interested in attending, you must preregister by following this link where you will receive a personalized link to use to […]

January 14, 2010 | By | Reply More
Email Settings For Droid Phones

Email Settings For Droid Phones

“Ask IT” Question from student Shanna Long: Hello, I was wondering how I can get directions on how to get connected to email through my phone. There are instructions with a blackberry and an iphone but not for the droid.  If I had the domain names and exchange server name I could probably do it […]

January 14, 2010 | By | Reply More
FIT email on Smart Phones

FIT email on Smart Phones

A recent upgrade to the email system, incorporated updated security features that may necessitate minor configuration changes on computers and non-FIT smart phones (Blackberry’s, iPhones . . .) To help users resolve issues, the following instructions are provided, however, because of the multiple phone carrier configurations, and types of smart phones on the market, if […]

January 14, 2010 | By | 19 Replies More
Ask IT Q&A with Leatrice Mendelson on Museum Podcasts

Ask IT Q&A with Leatrice Mendelson on Museum Podcasts

“Ask IT” Question: I would like to know how to configure a walking tour with an i pod through the metropolitan museum. It would be similar to the headphone type of guide that the Museum provides but would be geared to FIT students who wish to go independently because they are not able to go […]

December 13, 2009 | By | Reply More
Trouble accessing email

Trouble accessing email

Early this morning it was discovered that there is a problem with the FIT email system (Webmail). IT staff are diligently working on the fix and will alert the community as soon as we have further information. Here are the places you can check to find the latest updates: MyFIT: On MyFIT, you will find information in […]

December 12, 2009 | By | Reply More
Ask IT: Q&A with Nancy Su on the Call Center

Ask IT: Q&A with Nancy Su on the Call Center

“Ask IT” Question: I have issues with the help desk being so unresponsive to issues.  The entire outsourced message taking process is a waste of time and effort since nothing is ever resolved by Presidium.  They just take messages and nothing is ever resolved except by the FIT internal staff. Where are the performance metrics […]

December 11, 2009 | By | 1 Reply More
MyFIT Email Access

MyFIT Email Access

You asked and IT listened! To improve navigation for accessing email on the MyFIT Portal, the “My Email Inbox” channel has been eliminated. Users will now be able to directly access their email by clicking on the Email Icon in the upper right corner of MyFIT. Thank you for your patience as IT continues to improve […]

December 8, 2009 | By | 2 Replies More
Ask IT: Q&A with Anthony Dipaola on IT Request Status

Ask IT: Q&A with Anthony Dipaola on IT Request Status

“Ask IT” Question: Where can we see the status of a work order or a project requests? Is there an online queue? Answer: For Project Requests Innotas has a “self-service” feature, that allows users to view their submitted Project Requests and the PMO will implement this feature at the beginning of the next semester.  The […]

December 7, 2009 | By | Reply More