RSSCategory: Staff Info.

Email Forwarding

Email Forwarding

Ask IT: Question & Answer Forum Hi, How do I forward my emails to my gmail account? -Jessica Planter Answer: Jessica, If you choose to forward, your email will be removed from the FIT server, IT 4 FIT will not be able to restore any of your email. Your FIT email will not show in your FIT […]

January 23, 2012 | By | Reply More
Joining iCloud

Joining iCloud

    If you’re like me, you’ve probably been procrastinating and avoiding your move from MobileMe to iCloud, which you will eventually have to do before June 30, 2012. Or maybe, you have an Apple device, but you just haven’t gotten around to signing up for iCloud. If you’re finally ready to move your devices […]

December 15, 2011 | By | Reply More
Adobe Acrobat for Mac

Adobe Acrobat for Mac

Ask IT: Question & Answer Forum: Hi, I was wondering where the “Print To Adobe PDF” option disappeared to on the macs.  Its only giving me the option of printing FIT Color and FIT Bw now.  I have been on the computers in both the C lab and library now and none of them are […]

December 1, 2011 | By | Reply More
Thanksgiving Recess- Computer Lab Closures

Thanksgiving Recess- Computer Lab Closures

All Academic Computing labs will be closed for Thanksgiving recess. We will close at 11pm on Wednesday, November 23rd and reopen on Monday, November 28th at 8am.  The library will be closed Thursday, November 24th to Saturday, November 26th. They will reopen on Sunday, November 27th from 12-9pm. -Michele Barbel  Happy Thanksgiving to Everyone!

November 22, 2011 | By | Reply More
Webfiles Troubleshooting: November 1st from 7:00am-7:30am

Webfiles Troubleshooting: November 1st from 7:00am-7:30am

We are continuing to experience slow response time with Webfiles.  We are in continual communication with the software developers and hope to resolve the issue soon.  To continue the troubleshooting process, we need to disableWebfiles on Nov.1 from 7:00am-7:30am.  During this time Webfiles will be unavailable.  All other technology services will remain operational Thank you […]

October 31, 2011 | By | Reply More
Acrobat Professional X

Acrobat Professional X

Ask IT: Question & Answer Forum: Hi there! I am a faculty member in the Fashion Design Dept. For some reason, when FIT provided the disk for CS5 last year, Acrobat Professional was not included. I use Acrobat 8.3.1 (which was provided by the college in 2008 with CS3) to create all of my classroom […]

September 19, 2011 | By | Reply More
E-mail Forwarding

E-mail Forwarding

Ask IT: Question & Answer Forum Hi – how exactly can I go about setting up all emails from my FIT email account to be automatically forwarded to my personal email ? Please let me know. Many thanks ! Tyree Answer: Hi Tyree, When you sign into your email go to the preferences on the […]

September 11, 2011 | By | Reply More
New TechHelp Self Service Site

New TechHelp Self Service Site

IT 4 FIT is happy to announce that we have a new improved site for Self Service. Our previous site only allowed Students, Faculty and Staff to view Frequently Asked Questions. Our new site does that and much, much more. Students, Faculty and Staff can go to TechHelp.fitnyc.edu, log in with the same username and […]

August 23, 2011 | By | 1 Reply More
New TechHelp Support

New TechHelp Support

IT 4 FIT has revamped our tech support model. We have brought all calls back in-house and have created two support centers; one for Students and one for Faculty and Staff. TechHelp for Students Location: C307A Phone: 212-217-HELP (4357) Email: TechHelp@fitnyc.edu TechHelp for Faculty and Staff Location: C305B Phone: 212-217-TECH (8324) Email: TechHelp@fitnyc.edu We look […]

August 23, 2011 | By | Reply More
Email Access Changes on Phones

Email Access Changes on Phones

On Friday April 1 @ 2pm, IT for FIT will disable an old and unsecured method of receiving email on phones called POP 3.  The majority of the FIT Community has been configured to use a different reliable and secure protocol.  However, there could be a few users with personal phones that could be affected […]

April 1, 2011 | By | Reply More