RSSCategory: Phone Services

ASK IT: Office Telephone Issue

ASK IT: Office Telephone Issue

ASK IT form questions & comments: The mouthpiece on my office telephone no longer transmits my voice well. I sound so distant that often people cannot hear me. It’s not a hardware problem — I tried swapping hand pieces and the problem was still there. The problem is probably about two weeks old and seems […]

January 10, 2011 | By | Reply More
Changing Avaya Phone Password

Changing Avaya Phone Password

ASK IT form questions & comments: From Elaine Maldonado: The phone system will not take my password, barring me from playing phone messages back— from off-campus.  Is there a way to reset the password from off-campus? I don’t seem to have this option. THX Answer: Hi Elaine, I checked with Telecommunications, and in order to […]

July 12, 2010 | By | Reply More
Cell Phone Service Discounts for Employees

Cell Phone Service Discounts for Employees

ASK IT form questions & comments: Greetings, Is there an AT&T discount offered to faculty & students who have an iphone. Thank you, Candace Answer: Hi Candace, I am so glad that you asked this question, because it made me realize that the two links for AT&T and Verizon were only listed on the IT […]

May 29, 2010 | By | Reply More
Updated iPhone settings

Updated iPhone settings

Thanks to Sumit Bagchi from Customer Service for this update. iPhone Settings: FOR EMPLOYEES Go to Settings Go to Mail, Contacts, Calendar Add Account Email Address: firstname_lastname@exchange.fitnyc.edu Password: Your FIT Password DOMAIN: FITSUNY.EDU Server: Webmail.fitnyc.edu SSL turned on. You should now be able to receive your FIT Email FOR STUDENTS Go to Settings Go to […]

May 26, 2010 | By | 1 Reply More
Email Settings For Droid Phones

Email Settings For Droid Phones

“Ask IT” Question from student Shanna Long: Hello, I was wondering how I can get directions on how to get connected to email through my phone. There are instructions with a blackberry and an iphone but not for the droid.  If I had the domain names and exchange server name I could probably do it […]

January 14, 2010 | By | Reply More
FIT email on Smart Phones

FIT email on Smart Phones

A recent upgrade to the email system, incorporated updated security features that may necessitate minor configuration changes on computers and non-FIT smart phones (Blackberry’s, iPhones . . .) To help users resolve issues, the following instructions are provided, however, because of the multiple phone carrier configurations, and types of smart phones on the market, if […]

January 14, 2010 | By | 19 Replies More
Ask IT: Q&A with Rachel Kamali on Blackberry Email

Ask IT: Q&A with Rachel Kamali on Blackberry Email

“Ask IT” Question: I stopped getting my FIT email on my blackberry.  I believe its since my FIT password was expired and I changed it.  Can you help me, or do I need to go to a AT&T store? Answer: Hi Rachel, For this you will have to go to http://bis.na.blackberry.com/html?brand=mycingular (this is the Blackberry […]

December 14, 2009 | By | 1 Reply More