RSSCategory: Password Info.

Web PDM online for FIT

Web PDM online for FIT

Ask IT: Question & Answer Forum: I took a product date and management class and we worked on Web PDM online for FIT, and I need to login again to print out samples of my work but the login and password are not working.  Is there any way to reset it? -Caroline Rabelo Answer: Hello Caroline, […]

August 19, 2012 | By | Reply More
FIT Alumni E-mail Access

FIT Alumni E-mail Access

Ask IT: Question & Answer Forum: Good Morning: I just graduated this week from F.I.T. And would like to know how long can I keep my login ID and FIT email address? Thank you for your help. Sincerely, Cindy Chan Answer: Hi Cindy, You will continue having your FIT email address after you graduate. You […]

May 29, 2012 | By | Reply More
New TechHelp Support

New TechHelp Support

IT 4 FIT has revamped our tech support model. We have brought all calls back in-house and have created two support centers; one for Students and one for Faculty and Staff. TechHelp for Students Location: C307A Phone: 212-217-HELP (4357) Email: TechHelp@fitnyc.edu TechHelp for Faculty and Staff Location: C305B Phone: 212-217-TECH (8324) Email: TechHelp@fitnyc.edu We look […]

August 23, 2011 | By | Reply More
Reset Your Password vs. Change Your Password

Reset Your Password vs. Change Your Password

It may sound like quibbling but there is a difference between resetting your password and changing your password. When  you reset your password you are setting it back to the initial password (the first one you ever got at FIT) which is your date of birth in the default format of MmmDDYYYY example Jan031979. Keeping […]

February 25, 2011 | By | Reply More
ASK IT: Password Reset Tool

ASK IT: Password Reset Tool

ASK IT form questions & comments: From Analeesa Stieha I am having problems with my MYFIT password.  I was able to log in a week ago and then tried yesterday and it said my password was incorrect. After trying a couple times I decided to reset my password.  I received a confirmation email that there […]

February 24, 2011 | By | Reply More
Ask IT: Where to Change Your Password

Ask IT: Where to Change Your Password

question from 12/23: ASK IT form questions & comments from Jean Deniro: I am a Professor in English and Speech and I forgot to CHANGE my password. AS a result I CANNOT get into my e-mail or any other area of the FIT website. There is NO PLACE on the FIT website that directs a […]

December 27, 2010 | By | Reply More
Syncing Network and Angel Passwords

Syncing Network and Angel Passwords

Ask IT Form Question: From Carole Delentiner: I received an email the other day reminding me that my password was going to expire.  I changed my password, waited several hours and then logged on to MyFIT with no problem. The next day I tried to log on to Angel and received a message that my […]

June 30, 2010 | By | 1 Reply More
Trouble accessing Email

Trouble accessing Email

ASK IT form questions & comments: Student: Vanessa Lino I have been having trouble accessing my email since Sunday. Is this a global issue or is there something wrong on my end? Answer: Hi Vanessa, Thanks for your question.  I checked with Customer Service and it sounds like there is something going on with your […]

March 16, 2010 | By | Reply More