RSSCategory: New Students

New TechHelp Support

New TechHelp Support

IT 4 FIT has revamped our tech support model. We have brought all calls back in-house and have created two support centers; one for Students and one for Faculty and Staff. TechHelp for Students Location: C307A Phone: 212-217-HELP (4357) Email: TechHelp@fitnyc.edu TechHelp for Faculty and Staff Location: C305B Phone: 212-217-TECH (8324) Email: TechHelp@fitnyc.edu We look […]

August 23, 2011 | By | Reply More
WiFi for the iPad

WiFi for the iPad

ASK IT form questions & comments: From Xue Xia: Dear Support, I am wondering if the iPad is supported to get on the school wifi? Do I need to download some sort of anti-virus app in order to get on the network? Thanks! Xue Xia Answer: Hello Xue, Thanks for your question.  I am posting […]

February 8, 2011 | By | Reply More
Ask IT:  Connecting to the internet in the dorms

Ask IT: Connecting to the internet in the dorms

ASK IT form questions & comments: From So Hee Jung: How do I activate internet? I tried several times but it didnt work. Please email me back as soon as possible. Thank You. Answer: Hi So Hee, Thanks for your question.  You will find instruction on the IT Self Service Help Desk site.  The instructions […]

January 26, 2011 | By | Reply More
ASK IT: Applicant email info

ASK IT: Applicant email info

ASK IT form questions & comments: Hi, I’ve just applied to FIT and I’m having trouble even finding where to log in to my email. Is it on MyFit? Thanks Answer: Hi Kathryn, As an applicant, you will need to contact the admissions department, as they send all of this information in their applicant packet. […]

January 12, 2011 | By More
wifi on campus & dorms

wifi on campus & dorms

question: ASK IT form questions & comments from Krystal: Hello, Where do I go or what do I have to do to be able to use wifi on my laptop at school? Thank You answer: Hi Krystal, There are two networks that you can join while on campus.  If you are in the dorms, “DORMNET” […]

August 30, 2010 | By | Reply More
webfiles: YOUR 5GB of storage

webfiles: YOUR 5GB of storage

Just a reminder, or introduction for he new students, staff, and faculty, that you have 5GB of personal storage to use with WebFiles, FIT’s document management system.  That means you can upload/download your files on campus, from home, the dorm, Europe, anywhere with an internet connection.  If you have not checked it out yet, here […]

August 23, 2010 | By | Reply More
3500+ videos watched in 6 weeks

3500+ videos watched in 6 weeks

We receive periodic reports from Lynda.com on the number of training videos watched and the general topics the FIT community has been searching for.  I am so happy to announce that from the report covering the time period of May 20th to July 5th, the FIT community has viewed over 3,500 complete video tutorials.   […]

July 22, 2010 | By | Reply More
New Student Computers

New Student Computers

To all of the new and returning students is fall – welcome!  We wish you the best for a great semester. A question that we get frequently is, “What computer should I buy?” It’s a good question, especially with the deals to be had right before the new school semester.  Every department here has its […]

July 12, 2010 | By | 1 Reply More
Webfiles Tip on Sharing Files & Folders

Webfiles Tip on Sharing Files & Folders

Thanks to Lenore Davis and Lorraine Laskiewicz, we now have some new information about how best practices on sharing folders/files through FIT’s document management system, WebFiles. If you have created a folder within WebFiles and shared that folder with one or more person you can add additional files or subfolders.  The best way to do […]

March 9, 2010 | By | Reply More
Lynda.com Up and Running!

Lynda.com Up and Running!

Due to an overwhelming response to the new offering to try Lynda.com an error message “Your organization’s licenses are currently all in use. Please try back again later.” was received by many trying the service. The number of concurrent sessions availabe has been increased so everyone should be able to access the site now.  We […]

March 5, 2010 | By | 21 Replies More