Category: New Students
Faster Internet with Ethernet Cable
Ask IT: Question & Answer Forum: My internet is working for me but it’s still kind of sketchy. When I moved in last night, I just signed in with my username and password. I didn’t go through the whole register and download process. I am just wondering if I have to do that for my [...]
Autodesk for Students
Ask IT: Question & Answer Forum: Hello, I’m an interior design student and I’ve recently formatted my computer so that all the softwares I had on it were deleted, including Autocad. I saved the password that was issued to me when I first downloaded it at the beginning of last semester, and I was wondering [...]
New Jersey Students Transit
Ask IT: Question & Answer Forum: I am a commuting student from NJ, and am having difficulty accessing the New Jersey transit website via the FIT website in order to get the student discount for the monthly passes. Could you please help me. -Tova Kurlantzick Answer: Hi Tova, The problem was on our side. You [...]
Internet and Ethernet Cord Issues
Ask IT Forum: Question & Answer I live in Kaufman hall and I have been using an Ethernet cord for my Internet connection since day one because the room I live in is very spotty. Suddenly even with my Ethernet cord my Internet is not working. Thanks, Kristina Cella Answer Dear Kristina, I will need [...]
Wireless Network in Coed Hall
Ask IT: Question & Answer Forum I live in Coed Hall and the wireless in my room is absolutely horrible. It’s very slow and randomly turns off when I’m in the middle of something. I’m using the FITDORM network and I have downloaded everything the website said I needed. I’m using a mac, are there [...]
New TechHelp Self Service Site
IT 4 FIT is happy to announce that we have a new improved site for Self Service. Our previous site only allowed Students, Faculty and Staff to view Frequently Asked Questions. Our new site does that and much, much more. Students, Faculty and Staff can go to TechHelp.fitnyc.edu, log in with the same username and [...]
New TechHelp Support
IT 4 FIT has revamped our tech support model. We have brought all calls back in-house and have created two support centers; one for Students and one for Faculty and Staff. TechHelp for Students Location: C307A Phone: 212-217-HELP (4357) Email: TechHelp@fitnyc.edu TechHelp for Faculty and Staff Location: C305B Phone: 212-217-TECH (8324) Email: TechHelp@fitnyc.edu We look [...]
WiFi for the iPad
ASK IT form questions & comments: From Xue Xia: Dear Support, I am wondering if the iPad is supported to get on the school wifi? Do I need to download some sort of anti-virus app in order to get on the network? Thanks! Xue Xia Answer: Hello Xue, Thanks for your question. I am posting [...]
Ask IT: Connecting to the internet in the dorms
ASK IT form questions & comments: From So Hee Jung: How do I activate internet? I tried several times but it didnt work. Please email me back as soon as possible. Thank You. Answer: Hi So Hee, Thanks for your question. You will find instruction on the IT Self Service Help Desk site. The instructions [...]
ASK IT: Applicant email info
ASK IT form questions & comments: Hi, I’ve just applied to FIT and I’m having trouble even finding where to log in to my email. Is it on MyFit? Thanks Answer: Hi Kathryn, As an applicant, you will need to contact the admissions department, as they send all of this information in their applicant packet. [...]
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