Category: IT Committees
Help Desk Staff Training June 11th
FIT Community IT team members from the Help Desk, Media Services and Academic Computing will be attending customer service training on Monday, June 11, 2012 from 9am to 4:30pm. For this day only, the telephones will be staffed by non-technical personnel. Therefore, we will not be able to provide immediate resolution to user requests. We [...]
Webfiles Troubleshooting: November 1st from 7:00am-7:30am
We are continuing to experience slow response time with Webfiles. We are in continual communication with the software developers and hope to resolve the issue soon. To continue the troubleshooting process, we need to disableWebfiles on Nov.1 from 7:00am-7:30am. During this time Webfiles will be unavailable. All other technology services will remain operational Thank you [...]



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