RSSCategory: IT Committees

Help Desk Staff Training June 11th

Help Desk Staff Training June 11th

FIT Community IT team members from the Help Desk, Media Services and Academic Computing will be attending customer service training on Monday, June 11, 2012 from 9am to 4:30pm. For this day only, the telephones will be staffed by non-technical personnel. Therefore, we will not be able to provide immediate resolution to user requests. We […]

June 5, 2012 | By | Reply More
Webfiles Troubleshooting: November 1st from 7:00am-7:30am

Webfiles Troubleshooting: November 1st from 7:00am-7:30am

We are continuing to experience slow response time with Webfiles.  We are in continual communication with the software developers and hope to resolve the issue soon.  To continue the troubleshooting process, we need to disableWebfiles on Nov.1 from 7:00am-7:30am.  During this time Webfiles will be unavailable.  All other technology services will remain operational Thank you […]

October 31, 2011 | By | Reply More
Windows 7 Institutional Policy

Windows 7 Institutional Policy

Microsoft released two of three new products On October 22, 2009, the new operating system Windows 7, as a replacement for Vista, and the browser upgrade to Internet Explorer 8.  Soon to follow will be Office 2010 early next year.  All three of these products represent Microsoft’s move to improve functionality, performance and usability. Although […]

November 23, 2009 | By | Reply More