RSSCategory: Faculty Info.

Email Settings For Droid Phones

Email Settings For Droid Phones

“Ask IT” Question from student Shanna Long: Hello, I was wondering how I can get directions on how to get connected to email through my phone. There are instructions with a blackberry and an iphone but not for the droid.  If I had the domain names and exchange server name I could probably do it […]

January 14, 2010 | By | Reply More
FIT email on Smart Phones

FIT email on Smart Phones

A recent upgrade to the email system, incorporated updated security features that may necessitate minor configuration changes on computers and non-FIT smart phones (Blackberry’s, iPhones . . .) To help users resolve issues, the following instructions are provided, however, because of the multiple phone carrier configurations, and types of smart phones on the market, if […]

January 14, 2010 | By | 19 Replies More
Creating Powerful PowerPoint Templates

Creating Powerful PowerPoint Templates

One of my favorite educational blogs is The Rapid E-Learning Blog written by Tom Kuhlmann This particular post talks about finding inspiration for your templates from websites that you like.  It is a great place to find simple color palettes to really make your slide pop or have consistancy. Some of the tutorials include creating that […]

December 17, 2009 | By | 1 Reply More
Ask IT: Q&A with Carmita Sanchez-Fong on AutoCAD

Ask IT: Q&A with Carmita Sanchez-Fong on AutoCAD

“Ask IT” Question: I had requested the installation of AutoCAD 2010 in my office computer during Fall 2009. When I did so, AutoCAD 2007 stopped working but AutoCAD 2010 was never installed.  I have been using AutoCAD 2008, which students do not even have because they are using 2010. Your assistance processing this request will […]

December 17, 2009 | By | Reply More
Ask IT: Q&A with Rachel Kamali on Blackberry Email

Ask IT: Q&A with Rachel Kamali on Blackberry Email

“Ask IT” Question: I stopped getting my FIT email on my blackberry.  I believe its since my FIT password was expired and I changed it.  Can you help me, or do I need to go to a AT&T store? Answer: Hi Rachel, For this you will have to go to http://bis.na.blackberry.com/html?brand=mycingular (this is the Blackberry […]

December 14, 2009 | By | 1 Reply More
Ask IT Q&A with Robert Vassalotti on Classroom Podiums

Ask IT Q&A with Robert Vassalotti on Classroom Podiums

“Ask IT” Question: Hello Meredith and others in IT!! As was discussed at the Fac Senate recently: Podium systems in the classrooms need to be wired from an over-head, drop-down configuration so that there are no wires all over the floor and so we can move the podium around within a certain radius. The wires […]

December 14, 2009 | By | Reply More
Ask IT Q&A with student Jennifer Reminick on C307

Ask IT Q&A with student Jennifer Reminick on C307

“Ask IT” Question: The electronic lock on the door to c307 needs to be replaced. The teachers have a hard time opening it, and so do the security guards. My teacher Sean Sullivan does not even have a card for the room. We have wasted hours of his class as security try to open the […]

December 14, 2009 | By | Reply More
Ask IT Q&A with Leatrice Mendelson on Museum Podcasts

Ask IT Q&A with Leatrice Mendelson on Museum Podcasts

“Ask IT” Question: I would like to know how to configure a walking tour with an i pod through the metropolitan museum. It would be similar to the headphone type of guide that the Museum provides but would be geared to FIT students who wish to go independently because they are not able to go […]

December 13, 2009 | By | Reply More
Trouble accessing email

Trouble accessing email

Early this morning it was discovered that there is a problem with the FIT email system (Webmail). IT staff are diligently working on the fix and will alert the community as soon as we have further information. Here are the places you can check to find the latest updates: MyFIT: On MyFIT, you will find information in […]

December 12, 2009 | By | Reply More
Ask IT: Q&A with Nancy Su on the Call Center

Ask IT: Q&A with Nancy Su on the Call Center

“Ask IT” Question: I have issues with the help desk being so unresponsive to issues.  The entire outsourced message taking process is a waste of time and effort since nothing is ever resolved by Presidium.  They just take messages and nothing is ever resolved except by the FIT internal staff. Where are the performance metrics […]

December 11, 2009 | By | 1 Reply More