RSSCategory: DOWNTIME

Jan7: MyFIT Access Issues

Jan7: MyFIT Access Issues

FIT Community MyFIT is experiencing sporadic access problems.  IT staff are currently investigating the problem and hope to implement a solution soon. Thank you for your patience as we continue to improve and update FIT systems Share your comments @: Email: techhelp@fitnyc.edu Staff & Faculty Support: Call 7-TECH Visit us on the web: www.fitnyc.edu/techhelp UPDATE:: MyFIT was […]

January 7, 2014 | By | Reply More
Jan 6: Banner Access Issues

Jan 6: Banner Access Issues

FIT Community, The Banner system experienced sporadic access problems from 11:15am – noon today (Jan. 6)  IT performed troubleshooting and resolved the immediate problem.  We are now performing an analysis to understand the issue and incorporate appropriate changes to ensure the issue does not reoccur. Thank you for your patience as we continue to improve […]

January 6, 2014 | By | Reply More
Holiday System Upgrade Schedule

Holiday System Upgrade Schedule

FIT Community:  As in past years, IT is taking the opportunity to upgrade many FIT systems and services during the holiday break.  The following schedule describes dates and times when various systems will have sporadic outages or be unavailable. Sun. Dec. 22  6am – 5pm Email Banner Services FIT Main Web Site MyFIT Portal Library […]

December 20, 2013 | By | Reply More
Nov 26: MyFIT Security Upgrade

Nov 26: MyFIT Security Upgrade

FIT Community IT must implement security upgrades to MyFIT (portal) on Nov. 26,2013 from 6am-8am. During this time, users will experience sporadic accessibility Thank you for your patience as we continue to upgrade technology services Users should not reply directly to this email, but should send any comments to techhelp@fitnyc.edu IT 4 FIT Communications Office

November 25, 2013 | By | Reply More
Oct 31: Sporadic internet and internal network outages

Oct 31: Sporadic internet and internal network outages

FIT Community To continue providing fast, secure and reliable network performance, critical networking components must be replaced.  The work has been scheduled for Oct.31 from 6:30am – 7:30am.  During this activity, users at FIT will be able to access the internet and internal network services.  However, external users will experience sporadic connectivity issues. Thank you for your […]

October 31, 2013 | By | Reply More
October 10: WebPages Downtime 6-7pm

October 10: WebPages Downtime 6-7pm

From the Office of Communications and External Relations: Due to server maintenance, Webpages will be unavailable this evening from 6:00-7:00 pm. All publishing will take place on our normal schedule.

October 10, 2013 | By | Reply More
Oct 8: MyFIT experiencing outages

Oct 8: MyFIT experiencing outages

MyFIT (Portal) is experiencing access problems.  IT staff are currently investigating the issue and hope to resolve issues soon. Thank you for your patience. IT 4 FIT Communications Office

October 8, 2013 | By | 1 Reply More
WebPages should not be edited in Chrome browser

WebPages should not be edited in Chrome browser

It has come to our attention that using the Chrome browser to edit in Webpages can cause page content to be deleted. The Webpages software does not support Chrome.  We recommend editing in either Firefox or Internet Explorer 8.

August 20, 2013 | By | Reply More
August 9: Critical Maintenance 8am-5pm

August 9: Critical Maintenance 8am-5pm

On Friday, August 9, from 8:00am until 5:00pm, when the College is closed, IT will be performing critical and necessary maintenance on the data storage hardware in the IT Data Center. During this period, users may experience intermittent outages of all systems and services with the exception of telephone and Internet. On this day, users may make outgoing and […]

August 7, 2013 | By | Reply More
AUG 1: Critical Systems Work

AUG 1: Critical Systems Work

  On Thursday, August 1, from 7:00 to 9:00 AM, IT will be performing a major upgrade to a critical segment of the infrastructure in the IT Data Center.   During this period, users may experience sporadic interruptions to the following services: Angel Ellucian FIT Mobile App ePortfolio Library StyleCat Search, Aleph and Library Databases FIT Web […]

July 30, 2013 | By | Reply More