RSSCategory: DOWNTIME

July 1: Bi-Tech System Unavailable from 7am to 2pm

July 1: Bi-Tech System Unavailable from 7am to 2pm

FIT Staff and Faculty: In preparation for the new fiscal year, beginning on July 1, 2013, the Bi-Tech purchasing system will not be available on Monday, July 1st from 7am to 2pm. Thank you for your patience while the budgets are set up for the coming year. Malgorzata B. Elias Systems Specialist

June 17, 2013 | By | Reply More
May 14: ePortfolio maintenance 3-8pm

May 14: ePortfolio maintenance 3-8pm

ePortfolio will be unavailable to all faculty evaluators and applicants for emergency maintenance today, May 14th, 2013, from 3pm-8pm est. If you continue to have issues accessing the site after the planned downtime, please contact Customer Service. Faculty should call 7-TECH.

May 14, 2013 | By | Reply More
May 13th: WebPages will be down from 2-4pm,

May 13th: WebPages will be down from 2-4pm,

Due to server maintenance, Webpages will be unavailable from 2-4 pm on Monday, May 13. Norma S. Campbell Web Communications Specialist, Fashion Institute of Technology

May 10, 2013 | By | Reply More
April 13th: Critical Upgrades to Webfiles 8am-1pm

April 13th: Critical Upgrades to Webfiles 8am-1pm

IT for FIT must apply critical upgrades to Webfiles on Saturday April 13 from 8:00am – 1:00pm.  While this work is being performed, access to Webfiles will be unavailable.  Please be sure to copy any needed files from Webfiles before this work begins! Thank you for your patience as we continue to upgrade FIT systems [...]

April 11, 2013 | By | Reply More
Feb 13: E-Portfolio Accessibility Problems

Feb 13: E-Portfolio Accessibility Problems

FIT Community Yesterday morning (2/13/13), a network device failed, causing accessibility problems to Banner, MyFit and E-Portfolio.  Banner and MyFIT services have been restored. IT staff are continuing to troubleshoot problems with E-Portfolio.  We hope to have a resolution soon. Thank you for your patience   Users should not reply directly to this email, but [...]

February 14, 2013 | By | Reply More
MyFIT Unavailable tomorrow from 7-8am

MyFIT Unavailable tomorrow from 7-8am

FIT Community: IT for FIT needs to install critical security upgrades to MyFIT on Sep. 13 from 7am-8am.  During this time, MyFIT will be unavailable. Thank you for your patience as we continue to upgrade FIT systems Users should not reply directly to this email, but should send any comments to techhelp@fitnyc.edu IT 4 FIT [...]

September 12, 2012 | By | Reply More
ANGEL upgrade, August 6th and 7th

ANGEL upgrade, August 6th and 7th

Dear Faculty/Staff Member, On August 6 and 7, the ANGEL Learning Management System will be upgraded from its current version (7.4) to version 8.0.  Please note that during this time, Angel will not be accessible. Since the current version (7.4) will no longer be supported by Angel/Blackboard, this is a necessary step to ensure support [...]

July 16, 2012 | By | Reply More
Internet Access Upgrade

Internet Access Upgrade

As an ongoing initiative, IT has contracted with our Internet Service Provider (ISP) to offer increased network performance.  This upgrade will provide faster access to the Internet. The upgrade has been scheduled for April 2 from 6pm – 7pm.  During this upgrade, access to the Internet in the administrative buildings will be unavailable.  Internet access [...]

March 15, 2012 | By | Reply More
Webfiles Troubleshooting: November 1st from 7:00am-7:30am

Webfiles Troubleshooting: November 1st from 7:00am-7:30am

We are continuing to experience slow response time with Webfiles.  We are in continual communication with the software developers and hope to resolve the issue soon.  To continue the troubleshooting process, we need to disableWebfiles on Nov.1 from 7:00am-7:30am.  During this time Webfiles will be unavailable.  All other technology services will remain operational Thank you [...]

October 31, 2011 | By | Reply More
Lynda.com Page Error

Lynda.com Page Error

Good morning.  We are aware of the permission error received when clicking on the new training site for Lynda.com.  This should be cleared very shortly.  Thank you for your patience.  Another post will go up as soon as we are back on track.

March 5, 2010 | By | 2 Replies More