RSSCategory: Desktop Services

August 9: Critical Maintenance 8am-5pm

August 9: Critical Maintenance 8am-5pm

On Friday, August 9, from 8:00am until 5:00pm, when the College is closed, IT will be performing critical and necessary maintenance on the data storage hardware in the IT Data Center. During this period, users may experience intermittent outages of all systems and services with the exception of telephone and Internet. On this day, users may make outgoing and […]

August 7, 2013 | By | Reply More
FIT is closed on Fridays during the summer

FIT is closed on Fridays during the summer

As a reminder, the college is closed on Fridays during the summer through Friday. August 9th.

June 28, 2013 | By | Reply More
See your Tech Help Tickets online

See your Tech Help Tickets online

Did you know that you can access any submitted Tech Help tickets online? Visiting the Tech Help Self-Service site here: http://techhelp.fitnyc.edu Log in with your FIT username and password and click on the “My Tickets” option under the main menu bar and you will see all of your current help tickets.

May 9, 2013 | By | Reply More
365 Days for Windows XP

365 Days for Windows XP

Windows XP users be warned that Microsoft will no longer provide support for the 2001 operating system after April 8th, 2014.  After this point, security updates and fixes will no longer be pushed out. More information can be found on this TechCrunch post. Microsoft is suggesting those still using the XP OS should upgrade to […]

April 8, 2013 | By | 1 Reply More
Wireless Improvement Program

Wireless Improvement Program

Phase I of the Wireless Improvement Project has been completed.  All of the legacy wireless devices have been removed and replaced with the advanced wireless solution.  Users should experience improved performance and the elimination of redundant of log-ins when your mobile device goes to sleep.  As a reminder, IT still has hundreds of new advanced […]

April 1, 2013 | By | Reply More
Phone Outage: November 28th 7am-9am

Phone Outage: November 28th 7am-9am

FIT Community:  On Wednesday November 28th from 7am-9am, IT must apply critical upgrades to expand the phone system in support of the new Advisement Center.  Users may experience sporadic outages of the phones during this window of activity.  After 9am if a user phone is not functioning a simple reboot should be performed.  A reboot […]

November 27, 2012 | By | Reply More
Personal Router

Personal Router

Ask IT: Question & Answer Forum: My daughter is in  Alumni hall and her computer (Mac air) doesn’t have Ethernet The wireless is very sketchy. Is it possible for her to set up her own wireless router in her room? -Bruce Lampcov Answer: Hello Bruce, Unfortunately we do not allow personal routers in our network […]

August 20, 2012 | By | Reply More
Faster Internet with Ethernet Cable

Faster Internet with Ethernet Cable

Ask IT: Question & Answer Forum: My internet is working for me but it’s still kind of sketchy. When I moved in last night, I just signed in with my username and password. I didn’t go through the whole register and download process. I am just wondering if I have to do that for my […]

August 20, 2012 | By | Reply More
Adobe Acrobat for Mac

Adobe Acrobat for Mac

Ask IT: Question & Answer Forum: Hi, I was wondering where the “Print To Adobe PDF” option disappeared to on the macs.  Its only giving me the option of printing FIT Color and FIT Bw now.  I have been on the computers in both the C lab and library now and none of them are […]

December 1, 2011 | By | Reply More
REMINDER! Tonight – Please leave your campus computers on!

REMINDER! Tonight – Please leave your campus computers on!

Just a reminder to please leave your campus computers on tonight, you should log off, but please leave them powered.  The full email message from the IT communications office is below. Thanks! FIT Community IT 4 FIT is preparing to install new desktop management software on all  Microsoft Windows computers. This software will allow IT […]

July 22, 2010 | By | Reply More