RSSCategory: Customer Service

Wireless Internet in Residential Buildings

Wireless Internet in Residential Buildings

Ask IT: Question & Answer Forum: Why is it that I pay upwards of $12,000 a semester to go to school and live in the dorms at  IT and I get better wifi reception at the Starbucks down the street? I feel as if the high tuition I pay, as well as the tuition the other […]

November 5, 2012 | By | Reply More
Career Services Log-In

Career Services Log-In

Ask IT: Question & Answer Forum: I’m trying to log in to the career services bank. It says to use my student email address and the site says it does not recognize my username.  What do I use as a username and password to use this service? -Chelsea Sweitzer Answer: Hello Chelsea, Usernames and Passwords for […]

August 30, 2012 | By | Reply More
Lynda.com

Lynda.com

Ask IT: Question & Answer Forum: Good Morning, I was curious when Lynda.com was going to be available again? Thanks, Amanda Keeler   Answer: Hi Amanda, Lynda.com is available.  What type of problem are you having accessing it? If you log into http://myfit.fitnyc.edu with your FIT username and password you will see a link to Lynda.com […]

August 23, 2012 | By | Reply More
Personal Router

Personal Router

Ask IT: Question & Answer Forum: My daughter is in  Alumni hall and her computer (Mac air) doesn’t have Ethernet The wireless is very sketchy. Is it possible for her to set up her own wireless router in her room? -Bruce Lampcov Answer: Hello Bruce, Unfortunately we do not allow personal routers in our network […]

August 20, 2012 | By | Reply More
Wireless Printing

Wireless Printing

Ask IT: Question & Answer Forum: Hi, I’m  a freshman who just moved into Alumni Hall in 2F. I have a wireless enabled printer which I’d like to share with my 3 roommates via the FIT dorm network. As a part of setting up the printer,  I tried to setup the Wi-Fi connection – it found the network […]

August 20, 2012 | By | Reply More
Faster Internet with Ethernet Cable

Faster Internet with Ethernet Cable

Ask IT: Question & Answer Forum: My internet is working for me but it’s still kind of sketchy. When I moved in last night, I just signed in with my username and password. I didn’t go through the whole register and download process. I am just wondering if I have to do that for my […]

August 20, 2012 | By | Reply More
Autodesk for Students

Autodesk for Students

Ask IT: Question & Answer Forum: Hello, I’m an interior design student and I’ve recently formatted my computer so that all the softwares I had on it were deleted, including Autocad. I saved the password that was issued to me when I first downloaded it at the beginning of last semester, and I was wondering […]

August 19, 2012 | By | 2 Replies More
Web PDM online for FIT

Web PDM online for FIT

Ask IT: Question & Answer Forum: I took a product date and management class and we worked on Web PDM online for FIT, and I need to login again to print out samples of my work but the login and password are not working.  Is there any way to reset it? -Caroline Rabelo Answer: Hello Caroline, […]

August 19, 2012 | By | Reply More
FIT Alumni E-mail Access

FIT Alumni E-mail Access

Ask IT: Question & Answer Forum: Good Morning: I just graduated this week from F.I.T. And would like to know how long can I keep my login ID and FIT email address? Thank you for your help. Sincerely, Cindy Chan Answer: Hi Cindy, You will continue having your FIT email address after you graduate. You […]

May 29, 2012 | By | Reply More
Planned ANGEL Maintenance Outage (5/11/2012)

Planned ANGEL Maintenance Outage (5/11/2012)

Memorandum To: SLN ANGEL Principal Campus and Application Support Contacts From: Mike Walker, SLN HelpDesk Manager Subject: Planned ANGEL Maintenance Outage (5/11/2012 from 5:30am – 6:30am) We apologize for the short notice as there will be a brief interruption (about 1 hour) to some ANGEL web sites early tomorrow morning Friday May 11th from 5:30am […]

May 10, 2012 | By | Reply More