RSSCategory: Customer Service

FIT Alumni E-mail Access

FIT Alumni E-mail Access

Ask IT: Question & Answer Forum: Good Morning: I just graduated this week from F.I.T. And would like to know how long can I keep my login ID and FIT email address? Thank you for your help. Sincerely, Cindy Chan Answer: Hi Cindy, You will continue having your FIT email address after you graduate. You […]

May 29, 2012 | By | Reply More
Planned ANGEL Maintenance Outage (5/11/2012)

Planned ANGEL Maintenance Outage (5/11/2012)

Memorandum To: SLN ANGEL Principal Campus and Application Support Contacts From: Mike Walker, SLN HelpDesk Manager Subject: Planned ANGEL Maintenance Outage (5/11/2012 from 5:30am – 6:30am) We apologize for the short notice as there will be a brief interruption (about 1 hour) to some ANGEL web sites early tomorrow morning Friday May 11th from 5:30am […]

May 10, 2012 | By | Reply More
Email Forwarding

Email Forwarding

Ask IT: Question & Answer Forum Hi, How do I forward my emails to my gmail account? -Jessica Planter Answer: Jessica, If you choose to forward, your email will be removed from the FIT server, IT 4 FIT will not be able to restore any of your email. Your FIT email will not show in your FIT […]

January 23, 2012 | By | Reply More
FIT Systems and Infrastructure Upgrades

FIT Systems and Infrastructure Upgrades

FIT Community FIT Systems and the FIT infrastructure are in need of critical upgrades and replacements.  To accomplish this work with the least resistance to the community, the work is scheduled during the holiday break. Dec. 26, all systems will be unavailable from 6am – 5pm Dec. 27 – Dec. 30, systems will be unavailable […]

December 7, 2011 | By | Reply More
Adobe Acrobat for Mac

Adobe Acrobat for Mac

Ask IT: Question & Answer Forum: Hi, I was wondering where the “Print To Adobe PDF” option disappeared to on the macs.  Its only giving me the option of printing FIT Color and FIT Bw now.  I have been on the computers in both the C lab and library now and none of them are […]

December 1, 2011 | By | Reply More
Thanksgiving Recess- Computer Lab Closures

Thanksgiving Recess- Computer Lab Closures

All Academic Computing labs will be closed for Thanksgiving recess. We will close at 11pm on Wednesday, November 23rd and reopen on Monday, November 28th at 8am.  The library will be closed Thursday, November 24th to Saturday, November 26th. They will reopen on Sunday, November 27th from 12-9pm. -Michele Barbel  Happy Thanksgiving to Everyone!

November 22, 2011 | By | Reply More
Social Media

Social Media

Did you know you can reach the NEW IT TechHelp group on Twitter and Facebook?! : FIT TechHelp : @FITTechHelp Please follow us to see upcoming news!

November 22, 2011 | By | Reply More
Problems Receiving E-mail Using iMail

Problems Receiving E-mail Using iMail

Ask IT: Question & Answer Forum Hello Ask IT, This semester I’ve been having an email problem: When some of my students email me, the “from” address is firstname_lastname@imail.fitsuny.edu.  If I reply to this address, the email bounces, but I don’t get the “Delivery Status Notification” for at least 24 hours.  What’s going on?  Where do these “fitsuny” addresses come […]

November 7, 2011 | By | Reply More
Out of Service Computers in Graduate Computer Labs

Out of Service Computers in Graduate Computer Labs

Ask IT: Question & Answer Forum The Gradroom lab computers have been out of service for over a month now!  Several Graduate Students have complained.  When will the situation change?  The semester is almost over. Thanks, Miri D’Oro Answer Miri- Thank you very much for your comments, a technician within the Graduate Studies Department has […]

November 3, 2011 | By | Reply More
Internet and Ethernet Cord Issues

Internet and Ethernet Cord Issues

Ask IT Forum: Question & Answer I live in Kaufman hall and I have been using an Ethernet cord for my Internet connection since day one because the room I live in is very spotty. Suddenly even with my Ethernet cord my Internet is not working. Thanks, Kristina Cella Answer Dear Kristina, I will need […]

November 3, 2011 | By | Reply More