RSSCategory: Customer Service

March 16th: Banner Sporadic Service 1-4pm

March 16th: Banner Sporadic Service 1-4pm

IT has just been informed that we need to apply several critical updates to our Banner system.  We are planning to apply the updates on Sunday March 16 from 1pm to 4pm. During this work, Banner users will experience sporadic accessibility issues. Thank you for your patience as we continue to improve and update FIT […]

March 13, 2014 | By | Reply More
March 12th: Bi-Tech Unavailable 7-11am

March 12th: Bi-Tech Unavailable 7-11am

The Bi-Tech purchasing system will not be available on Wednesday, March 12th  from 7 am to 11 am. The system will be off-line for this time to allow for the system patch to be applied.  Please complete any time-sensitive transactions in Bi-Tech prior to that time. Thanks Malgorzata B. Elias Systems Specialist    

March 11, 2014 | By | Reply More
Holiday System Upgrade Schedule

Holiday System Upgrade Schedule

FIT Community:  As in past years, IT is taking the opportunity to upgrade many FIT systems and services during the holiday break.  The following schedule describes dates and times when various systems will have sporadic outages or be unavailable. Sun. Dec. 22  6am – 5pm Email Banner Services FIT Main Web Site MyFIT Portal Library […]

December 20, 2013 | By | Reply More
Nov 26: MyFIT Security Upgrade

Nov 26: MyFIT Security Upgrade

FIT Community IT must implement security upgrades to MyFIT (portal) on Nov. 26,2013 from 6am-8am. During this time, users will experience sporadic accessibility Thank you for your patience as we continue to upgrade technology services Users should not reply directly to this email, but should send any comments to techhelp@fitnyc.edu IT 4 FIT Communications Office

November 25, 2013 | By | Reply More
Oct 31: Sporadic internet and internal network outages

Oct 31: Sporadic internet and internal network outages

FIT Community To continue providing fast, secure and reliable network performance, critical networking components must be replaced.  The work has been scheduled for Oct.31 from 6:30am – 7:30am.  During this activity, users at FIT will be able to access the internet and internal network services.  However, external users will experience sporadic connectivity issues. Thank you for your […]

October 31, 2013 | By | Reply More
Remote Clicker for PowerPoint Presentation

Remote Clicker for PowerPoint Presentation

Ask IT Question: I teach in D211. Is there a way to get a remote device so that I do not have to stand on the stage to run a powerpoint? -Peral Gartner  Answer: Hi Peral, please come to C305G Media Services 212-217-3480. Where you can reserve and get a power point remote which will […]

September 10, 2013 | By | Reply More
WebPages should not be edited in Chrome browser

WebPages should not be edited in Chrome browser

It has come to our attention that using the Chrome browser to edit in Webpages can cause page content to be deleted. The Webpages software does not support Chrome.  We recommend editing in either Firefox or Internet Explorer 8.

August 20, 2013 | By | Reply More