RSSCategory: ASK IT ANSWERS

Thanksgiving Recess- Computer Lab Closures

Thanksgiving Recess- Computer Lab Closures

All Academic Computing labs will be closed for Thanksgiving recess. We will close at 11pm on Wednesday, November 23rd and reopen on Monday, November 28th at 8am.  The library will be closed Thursday, November 24th to Saturday, November 26th. They will reopen on Sunday, November 27th from 12-9pm. -Michele Barbel  Happy Thanksgiving to Everyone!

November 22, 2011 | By | Reply More
Out of Service Computers in Graduate Computer Labs

Out of Service Computers in Graduate Computer Labs

Ask IT: Question & Answer Forum The Gradroom lab computers have been out of service for over a month now!  Several Graduate Students have complained.  When will the situation change?  The semester is almost over. Thanks, Miri D’Oro Answer Miri- Thank you very much for your comments, a technician within the Graduate Studies Department has […]

November 3, 2011 | By | Reply More
Internet and Ethernet Cord Issues

Internet and Ethernet Cord Issues

Ask IT Forum: Question & Answer I live in Kaufman hall and I have been using an Ethernet cord for my Internet connection since day one because the room I live in is very spotty. Suddenly even with my Ethernet cord my Internet is not working. Thanks, Kristina Cella Answer Dear Kristina, I will need […]

November 3, 2011 | By | Reply More
Accessing E-mail server on phone

Accessing E-mail server on phone

Ask IT: Form questions & answers Hi, the above info didn’t work for me.  Here is what it asks for and I’d really appreciate it if someone could help me out.   for INCOMING MAIL SERVER Host Name: (the example it gives is mail.example.com) User Name: Password for OUTGOING MAIL SERVER Host Name: (the example it […]

October 18, 2011 | By | Reply More
Internet Connection in Kauffman Hall

Internet Connection in Kauffman Hall

Ask IT: Forum questions & answers I just got the Iphone 4. I’m in Kaufman Hall. My hotspot wifi keeps telling me the server cannot be found for internet connection though FITNET. There is no way for me to login into FITNET. I was able to login in the other night, but now it is […]

October 14, 2011 | By | Reply More
Acrobat Professional X

Acrobat Professional X

Ask IT: Question & Answer Forum: Hi there! I am a faculty member in the Fashion Design Dept. For some reason, when FIT provided the disk for CS5 last year, Acrobat Professional was not included. I use Acrobat 8.3.1 (which was provided by the college in 2008 with CS3) to create all of my classroom […]

September 19, 2011 | By | Reply More
Anti-Virus Software

Anti-Virus Software

Ask IT: Question & Answer Forum: I do want to learn photoshop and is there any classes in this school available for me to develop my interest. And I have look up angel, it needs to pay for the videos online. Besides,could you send me a kapasperky anti-virus program with code key to my email. […]

September 15, 2011 | By | Reply More
E-mail Forwarding

E-mail Forwarding

Ask IT: Question & Answer Forum Hi – how exactly can I go about setting up all emails from my FIT email account to be automatically forwarded to my personal email ? Please let me know. Many thanks ! Tyree Answer: Hi Tyree, When you sign into your email go to the preferences on the […]

September 11, 2011 | By | Reply More
Wireless Network in Coed Hall

Wireless Network in Coed Hall

Ask IT: Question & Answer Forum I live in Coed Hall and the wireless in my room is absolutely horrible. It’s very slow and randomly turns off when I’m in the middle of something. I’m using the FITDORM network and I have downloaded everything the website said I needed. I’m using a mac, are there […]

September 3, 2011 | By | Reply More
New TechHelp Self Service Site

New TechHelp Self Service Site

IT 4 FIT is happy to announce that we have a new improved site for Self Service. Our previous site only allowed Students, Faculty and Staff to view Frequently Asked Questions. Our new site does that and much, much more. Students, Faculty and Staff can go to TechHelp.fitnyc.edu, log in with the same username and […]

August 23, 2011 | By | 1 Reply More