RSSCategory: ASK IT ANSWERS

Planned ANGEL Maintenance Outage (5/11/2012)

Planned ANGEL Maintenance Outage (5/11/2012)

Memorandum To: SLN ANGEL Principal Campus and Application Support Contacts From: Mike Walker, SLN HelpDesk Manager Subject: Planned ANGEL Maintenance Outage (5/11/2012 from 5:30am – 6:30am) We apologize for the short notice as there will be a brief interruption (about 1 hour) to some ANGEL web sites early tomorrow morning Friday May 11th from 5:30am […]

May 10, 2012 | By | Reply More
Purging E-mail

Purging E-mail

Ask IT: Question & Answer Forum: In the previous version of exchange, we work periodically have to purge out deleted message from the server.  Is that still necessary, and if so, how does one do it.  I’ve looked and can’t figure out how. If this is not necessary, great – but perhaps an e-mail should […]

March 22, 2012 | By | Reply More
New Jersey Students Transit

New Jersey Students Transit

Ask IT: Question & Answer Forum: I am a commuting student from NJ, and am having difficulty accessing the New Jersey transit website via the FIT website in order to get the student discount for the monthly passes. Could you please help me. -Tova Kurlantzick Answer: Hi Tova, The problem was on our side. You […]

January 25, 2012 | By | Reply More
Email Forwarding

Email Forwarding

Ask IT: Question & Answer Forum Hi, How do I forward my emails to my gmail account? -Jessica Planter Answer: Jessica, If you choose to forward, your email will be removed from the FIT server, IT 4 FIT will not be able to restore any of your email. Your FIT email will not show in your FIT […]

January 23, 2012 | By | Reply More
Trial Version – Revit

Trial Version – Revit

Ask IT: Question & Answer Forum: Question: I was told in my autocad class that we could get a trial version of revit for students, can you tell me where to find it? -Ellen Lynch Answer: Although rivet is currently installed in the c229 lab, the college does not currently provide the software.  It sounds […]

December 8, 2011 | By | Reply More
Adobe Acrobat for Mac

Adobe Acrobat for Mac

Ask IT: Question & Answer Forum: Hi, I was wondering where the “Print To Adobe PDF” option disappeared to on the macs.  Its only giving me the option of printing FIT Color and FIT Bw now.  I have been on the computers in both the C lab and library now and none of them are […]

December 1, 2011 | By | Reply More
Thanksgiving Recess- Computer Lab Closures

Thanksgiving Recess- Computer Lab Closures

All Academic Computing labs will be closed for Thanksgiving recess. We will close at 11pm on Wednesday, November 23rd and reopen on Monday, November 28th at 8am.  The library will be closed Thursday, November 24th to Saturday, November 26th. They will reopen on Sunday, November 27th from 12-9pm. -Michele Barbel  Happy Thanksgiving to Everyone!

November 22, 2011 | By | Reply More
Out of Service Computers in Graduate Computer Labs

Out of Service Computers in Graduate Computer Labs

Ask IT: Question & Answer Forum The Gradroom lab computers have been out of service for over a month now!  Several Graduate Students have complained.  When will the situation change?  The semester is almost over. Thanks, Miri D’Oro Answer Miri- Thank you very much for your comments, a technician within the Graduate Studies Department has […]

November 3, 2011 | By | Reply More
Internet and Ethernet Cord Issues

Internet and Ethernet Cord Issues

Ask IT Forum: Question & Answer I live in Kaufman hall and I have been using an Ethernet cord for my Internet connection since day one because the room I live in is very spotty. Suddenly even with my Ethernet cord my Internet is not working. Thanks, Kristina Cella Answer Dear Kristina, I will need […]

November 3, 2011 | By | Reply More
Accessing E-mail server on phone

Accessing E-mail server on phone

Ask IT: Form questions & answers Hi, the above info didn’t work for me.  Here is what it asks for and I’d really appreciate it if someone could help me out.   for INCOMING MAIL SERVER Host Name: (the example it gives is mail.example.com) User Name: Password for OUTGOING MAIL SERVER Host Name: (the example it […]

October 18, 2011 | By | Reply More