RSSCategory: ASK IT ANSWERS

Adobe Lab w Scanner for Spring Break

Adobe Lab w Scanner for Spring Break

Ask IT Question: Hello,  I’m looking to use a computer that has Adobe CS in a lab that also has a scanner in it. Can you please advise which labs would have this and if there are any that are open during spring break, if so what are the hours? Thanks Jessica Ask IT Answer: […]

April 14, 2014 | By | Reply More
Academic Calendar Location on MyFIT

Academic Calendar Location on MyFIT

Ask IT Question: This is actually a suggestion for the MyFIT ‘Announcements and Web Services’ landing page. If IT is not the right dept to send this to, could you tell me which dept decides the content for MyFIT? The college’s official academic calendar is remarkably hard to find on the main website. It’s buried […]

December 6, 2013 | By | Reply More
Dorm internet after 10:00 pm

Dorm internet after 10:00 pm

Ask IT Question: During the day my internet on my computer works fine, but once it gets to about 10:00pm my internet just stops working. I’m not sure why. -Sabrina Vigliotti Ask IT Answer: Dear Ms. Vigliotti, Please contact TechHelp for students at 212-217-HELP (4357), so we may gather more details about your problem. We will […]

October 8, 2013 | By | Reply More
AutoCAD .dwg File Conversions

AutoCAD .dwg File Conversions

Ask IT Question: Hello I’m an interior design student and i use autocad 2007 version.And i can’t open some Autocad project. Example,i download some cad files on this site http://www.dwgindir.com/ or  http://www.bibliocad.com/ site ect. but i can’t open files. How can i change to dwg files versions ?  Thank you Ask IT Answer: Dear Alice, We tried to […]

October 2, 2013 | By | Reply More
Remote Clicker for PowerPoint Presentation

Remote Clicker for PowerPoint Presentation

Ask IT Question: I teach in D211. Is there a way to get a remote device so that I do not have to stand on the stage to run a powerpoint? -Peral Gartner  Answer: Hi Peral, please come to C305G Media Services 212-217-3480. Where you can reserve and get a power point remote which will […]

September 10, 2013 | By | Reply More
Wifi connection to Kindle Fire in Kaufman dorm

Wifi connection to Kindle Fire in Kaufman dorm

Ask IT Question: I have a Kindle Fire and I am unable to connect it to the internet in the Kaufman dorm. The network appears in my list of wifi options but when I try to log in, a message appears saying the webpage is no longer available or may have moved. I have tried […]

June 12, 2013 | By | Reply More
Ask IT: Finding an R25 Ticket

Ask IT: Finding an R25 Ticket

Ask IT Question: Good afternoon, I am reaching out in regard to a request I submitted about two weeks ago concerning a 25 Live login issue.  I cannot recall the ticket number (I deleted the email, so sorry!) but was curious as to the status of the order. Thank you for your time and concern. Best, […]

May 9, 2013 | By | Reply More
Faculty Senate Election Voting

Faculty Senate Election Voting

ASK IT: I am a faculty member, trying to vote in the faculty senate elections. Following directions, I have tried to go to the FIT link homepage, and click on the “Vote Now”. However, I get a message that I am not eligible to vote! Please explain, and help me to correct this. This is […]

April 26, 2013 | By | Reply More
Sophos Virus Protection for Windows 8

Sophos Virus Protection for Windows 8

Ask IT: Question & Answer Forum: I have a new Dell PC with Windows 8 at home. The McAfee Virus Protection will expire soon and I would like to replace it with the free Sophos Virus Protection download offered through FIT. Will this work on Windows 8 PC? Is there anything I should be aware of? -Alice Rydel    […]

April 18, 2013 | By | Reply More
Accessing Courses Through Angel

Accessing Courses Through Angel

Ask IT: Question & Answer Forum: My Modern History professor uploaded information that I need for next class on the Angel account. But on my account under courses, that class isn’t there so I can’t recieve information. How do I fix this issue? -by Kelly Scheffler Answer: Hello Kelly, Your professor must open the course […]

February 4, 2013 | By | Reply More