RSSCategory: ASK IT ANSWERS

Web PDM Courses?

Web PDM Courses?

Ask IT Question: I am a rising senior at LIM College. I need to take Web PDM (Product Data Management) as a required course in order to graduate and was just wondering if this class was offered at FIT during the summer (physically or online). If I were to take the course, could my credits […]

May 9, 2014 | By | Reply More
Lab room schedules

Lab room schedules

Ask IT Question: Hi,Are the schedules for classrooms with CS6 InDesign (with folio builder) posted anywhere? I know that C302, C304 and cc15A have the updates, but am not sure when they are open.I need to get into one of them on Saturday morning to finish a project – C232 is open, just not until after 1pm.Is there […]

May 8, 2014 | By | Reply More
WiFi in Dorms

WiFi in Dorms

FIT Residential Life ‏@FITResLife For the amount I pay to live here , it’s AMAZING how wifi in the dorms NEVER works. Dear Jonathan, Sorry to hear you are having a problem with WiFi.  Please contact call 212-217-HELP (4357) if you are unable to connect or if you have a low signal from your location. In order […]

May 2, 2014 | By | Reply More
Alumni WorkRoom Wifi Signal

Alumni WorkRoom Wifi Signal

FIT Residential Life ‏@FITResLife  Apr 28 @FITTechHelp comment: alumni workroom wifi connection is non-existent making it very difficult to get work done Dear Alejandra, TechHelp sent our Networking Team to address the issue of wireless connectivity in the Alumni Hall Workroom. They checked the equipment and found nothing to be damaged. They were able to […]

April 29, 2014 | By | Reply More
Why is there not single-sign on to Gmail in MyFIT?

Why is there not single-sign on to Gmail in MyFIT?

Ask IT Question: While I appreciate the features of g-mail, I am wondering if I am logging in correctly.  When I log in via MyFIT, I have to log in a second time to g-mail.  Other schools I am at which teach simply log me directly into g-mail from their university site, without a second […]

April 29, 2014 | By | Reply More
Folio Builder Lab Locations

Folio Builder Lab Locations

ASK IT Question: Hi, I need to be able to create interactive PDFs in InDesign, but the computers in the library don’t have the required updates (for folio builder). Where can I go to do what I need to do for class? I know a couple of classrooms in C have them, but those are […]

April 24, 2014 | By | Reply More
Adobe Lab w Scanner for Spring Break

Adobe Lab w Scanner for Spring Break

Ask IT Question: Hello,  I’m looking to use a computer that has Adobe CS in a lab that also has a scanner in it. Can you please advise which labs would have this and if there are any that are open during spring break, if so what are the hours? Thanks Jessica Ask IT Answer: […]

April 14, 2014 | By | Reply More
Academic Calendar Location on MyFIT

Academic Calendar Location on MyFIT

Ask IT Question: This is actually a suggestion for the MyFIT ‘Announcements and Web Services’ landing page. If IT is not the right dept to send this to, could you tell me which dept decides the content for MyFIT? The college’s official academic calendar is remarkably hard to find on the main website. It’s buried […]

December 6, 2013 | By | 1 Reply More
Dorm internet after 10:00 pm

Dorm internet after 10:00 pm

Ask IT Question: During the day my internet on my computer works fine, but once it gets to about 10:00pm my internet just stops working. I’m not sure why. -Sabrina Vigliotti Ask IT Answer: Dear Ms. Vigliotti, Please contact TechHelp for students at 212-217-HELP (4357), so we may gather more details about your problem. We will […]

October 8, 2013 | By | Reply More
AutoCAD .dwg File Conversions

AutoCAD .dwg File Conversions

Ask IT Question: Hello I’m an interior design student and i use autocad 2007 version.And i can’t open some Autocad project. Example,i download some cad files on this site http://www.dwgindir.com/ or  http://www.bibliocad.com/ site ect. but i can’t open files. How can i change to dwg files versions ?  Thank you Ask IT Answer: Dear Alice, We tried to […]

October 2, 2013 | By | Reply More