Author Archive: Meredith Perkins

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7/22 Leave your campus computer on!

7/22 Leave your campus computer on!

Notice to FIT Community: IT 4 FIT is preparing to install new desktop management software on all administrative Microsoft Windows computers. This software will allow IT to reduce troubleshooting time and to perform faster remote installations of software applications. The installation is scheduled for late in the evening on Thursday July 22. We need all […]

July 14, 2010 | By | Reply More
New Student Computers

New Student Computers

To all of the new and returning students is fall – welcome!  We wish you the best for a great semester. A question that we get frequently is, “What computer should I buy?” It’s a good question, especially with the deals to be had right before the new school semester.  Every department here has its […]

July 12, 2010 | By | 1 Reply More
Changing Avaya Phone Password

Changing Avaya Phone Password

ASK IT form questions & comments: From Elaine Maldonado: The phone system will not take my password, barring me from playing phone messages back— from off-campus.  Is there a way to reset the password from off-campus? I don’t seem to have this option. THX Answer: Hi Elaine, I checked with Telecommunications, and in order to […]

July 12, 2010 | By | Reply More
Syncing Network and Angel Passwords

Syncing Network and Angel Passwords

Ask IT Form Question: From Carole Delentiner: I received an email the other day reminding me that my password was going to expire.  I changed my password, waited several hours and then logged on to MyFIT with no problem. The next day I tried to log on to Angel and received a message that my […]

June 30, 2010 | By | 1 Reply More
Approving WebPages From Home

Approving WebPages From Home

ASK IT form questions & comments: From Elaine Maldonado: Must I be on campus to approve edited Red Dot pages? Answer: Hi Elaine, I reached out to Patty McGillin and here is the answer: “No, you do not have to be on campus to approve pages. Tip: sometimes the link to approve a page will […]

June 18, 2010 | By | 1 Reply More
Student error “80131600″ with Angel

Student error “80131600″ with Angel

ASK IT form questions & comments: Student: Constance Hotzoglou: Hi. I am having problems opening Angel. It keeps on saying that an error has occured. I need to submit my homework asssignment. Answer: Customer Service emailed: Please see student comment below that Angel is not working. Constance – Could you please describe the error you […]

June 13, 2010 | By | 5 Replies More
Cell Phone Service Discounts for Employees

Cell Phone Service Discounts for Employees

ASK IT form questions & comments: Greetings, Is there an AT&T discount offered to faculty & students who have an iphone. Thank you, Candace Answer: Hi Candace, I am so glad that you asked this question, because it made me realize that the two links for AT&T and Verizon were only listed on the IT […]

May 29, 2010 | By | Reply More
U4ia Corrupted Files

U4ia Corrupted Files

ASK IT form questions & comments: From faculty member Barbara Burger: I teach U4ia but we know this happens to students of other programs.  It may be worse with U4ia because it’s older and less flexible.  The problem is corrupted files.  A student can save a file fine to their flash drive, Y drive or […]

May 27, 2010 | By | 2 Replies More
Updated iPhone settings

Updated iPhone settings

Thanks to Sumit Bagchi from Customer Service for this update. iPhone Settings: FOR EMPLOYEES Go to Settings Go to Mail, Contacts, Calendar Add Account Email Address: firstname_lastname@exchange.fitnyc.edu Password: Your FIT Password DOMAIN: FITSUNY.EDU Server: Webmail.fitnyc.edu SSL turned on. You should now be able to receive your FIT Email FOR STUDENTS Go to Settings Go to […]

May 26, 2010 | By | 1 Reply More
Lynda.com accessible through MyFIT!

Lynda.com accessible through MyFIT!

Lynda.com for FIT! After a very successful trial with Lynda.com, the IT department has negotiated a new contract with Lynda.com to continue it’s tutorial service from BOTH on and off campus for FIT faculty, staff, and students. You can now access Lynda.com through the MyFIT portal at http://myfit.fitnyc.edu On thei right hand-side of the window […]

May 24, 2010 | By | 2 Replies More