Author Archive: Meredith Perkins

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Student error “80131600″ with Angel

Student error “80131600″ with Angel

ASK IT form questions & comments: Student: Constance Hotzoglou: Hi. I am having problems opening Angel. It keeps on saying that an error has occured. I need to submit my homework asssignment. Answer: Customer Service emailed: Please see student comment below that Angel is not working. Constance – Could you please describe the error you […]

June 13, 2010 | By | 5 Replies More
Cell Phone Service Discounts for Employees

Cell Phone Service Discounts for Employees

ASK IT form questions & comments: Greetings, Is there an AT&T discount offered to faculty & students who have an iphone. Thank you, Candace Answer: Hi Candace, I am so glad that you asked this question, because it made me realize that the two links for AT&T and Verizon were only listed on the IT […]

May 29, 2010 | By | Reply More
U4ia Corrupted Files

U4ia Corrupted Files

ASK IT form questions & comments: From faculty member Barbara Burger: I teach U4ia but we know this happens to students of other programs.  It may be worse with U4ia because it’s older and less flexible.  The problem is corrupted files.  A student can save a file fine to their flash drive, Y drive or […]

May 27, 2010 | By | 2 Replies More
Updated iPhone settings

Updated iPhone settings

Thanks to Sumit Bagchi from Customer Service for this update. iPhone Settings: FOR EMPLOYEES Go to Settings Go to Mail, Contacts, Calendar Add Account Email Address: firstname_lastname@exchange.fitnyc.edu Password: Your FIT Password DOMAIN: FITSUNY.EDU Server: Webmail.fitnyc.edu SSL turned on. You should now be able to receive your FIT Email FOR STUDENTS Go to Settings Go to […]

May 26, 2010 | By | 1 Reply More
Lynda.com accessible through MyFIT!

Lynda.com accessible through MyFIT!

Lynda.com for FIT! After a very successful trial with Lynda.com, the IT department has negotiated a new contract with Lynda.com to continue it’s tutorial service from BOTH on and off campus for FIT faculty, staff, and students. You can now access Lynda.com through the MyFIT portal at http://myfit.fitnyc.edu On thei right hand-side of the window […]

May 24, 2010 | By | 2 Replies More
Lynda.com Service & Update

Lynda.com Service & Update

Service Issue: Lynda.com is experiencing some technical problems today, and are working on the issue.  Service should be restored shortly. Update: We are so pleased that many of you are finding Lynda.com to be a valuable resource.  As you know, we have been testing the site on a trial basis for the past few months. […]

May 20, 2010 | By | Reply More
The Scoop on Faculty & Staff Software Requests

The Scoop on Faculty & Staff Software Requests

One of the most frequent questions that I get at this time of year from faculty is about how to obtain a copy of a piece of software for either their office or home computer to aid in their teaching.  SO… I thought to outline the process below. Microsoft Office for both Windows and Mac: […]

April 30, 2010 | By | Reply More
Matching Colors in Apple Keynote

Matching Colors in Apple Keynote

Here is a function within Apple’s presentation software, Keynote, that allows you match any color up on your screen. Lets say you have a title on a slide and it would look great if it cold just be that exact color blue in the image you are using. well, that’s possible  and here’s how you […]

March 16, 2010 | By | 4 Replies More
Where did “technology” come from?

Where did “technology” come from?

I just saw this post from TED.com, an incredible nonprofit blog that shares innovative ideas from three areas: Technology, Entertainment, and Design.  If you haven’t checked this blog out it.. it’s worth a few minutes to delve into it. In this particular video, Kevin Kelly, the publisher of Whole Earth Review, and Executive Editor at WIRED, gives a talk […]

March 16, 2010 | By | Reply More
Trouble accessing Email

Trouble accessing Email

ASK IT form questions & comments: Student: Vanessa Lino I have been having trouble accessing my email since Sunday. Is this a global issue or is there something wrong on my end? Answer: Hi Vanessa, Thanks for your question.  I checked with Customer Service and it sounds like there is something going on with your […]

March 16, 2010 | By | Reply More