Author Archive: Heta Shah

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Deteriorating Classroom Conditions

Deteriorating Classroom Conditions

Question: It is time for some serious attention to be paid to the deteriorating conditions in the classrooms in which we teach.  Primarily:  C409, C415A, C415B, C415C, CC16, and CC40.  The furniture has not been cleaned in a very long time.  Table tops and keyboards are filthy.  They used to be kept clean by work […]

November 1, 2011 | By | 1 Reply More
Webfiles Troubleshooting: November 1st from 7:00am-7:30am

Webfiles Troubleshooting: November 1st from 7:00am-7:30am

We are continuing to experience slow response time with Webfiles.  We are in continual communication with the software developers and hope to resolve the issue soon.  To continue the troubleshooting process, we need to disableWebfiles on Nov.1 from 7:00am-7:30am.  During this time Webfiles will be unavailable.  All other technology services will remain operational Thank you […]

October 31, 2011 | By | Reply More
Accessing E-mail server on phone

Accessing E-mail server on phone

Ask IT: Form questions & answers Hi, the above info didn’t work for me.  Here is what it asks for and I’d really appreciate it if someone could help me out.   for INCOMING MAIL SERVER Host Name: (the example it gives is mail.example.com) User Name: Password for OUTGOING MAIL SERVER Host Name: (the example it […]

October 18, 2011 | By | Reply More
Internet Connection in Kauffman Hall

Internet Connection in Kauffman Hall

Ask IT: Forum questions & answers I just got the Iphone 4. I’m in Kaufman Hall. My hotspot wifi keeps telling me the server cannot be found for internet connection though FITNET. There is no way for me to login into FITNET. I was able to login in the other night, but now it is […]

October 14, 2011 | By | Reply More
Acrobat Professional X

Acrobat Professional X

Ask IT: Question & Answer Forum: Hi there! I am a faculty member in the Fashion Design Dept. For some reason, when FIT provided the disk for CS5 last year, Acrobat Professional was not included. I use Acrobat 8.3.1 (which was provided by the college in 2008 with CS3) to create all of my classroom […]

September 19, 2011 | By | Reply More
Anti-Virus Software

Anti-Virus Software

Ask IT: Question & Answer Forum: I do want to learn photoshop and is there any classes in this school available for me to develop my interest. And I have look up angel, it needs to pay for the videos online. Besides,could you send me a kapasperky anti-virus program with code key to my email. […]

September 15, 2011 | By | Reply More
E-mail Forwarding

E-mail Forwarding

Ask IT: Question & Answer Forum Hi – how exactly can I go about setting up all emails from my FIT email account to be automatically forwarded to my personal email ? Please let me know. Many thanks ! Tyree Answer: Hi Tyree, When you sign into your email go to the preferences on the […]

September 11, 2011 | By | Reply More
Wireless Network in Coed Hall

Wireless Network in Coed Hall

Ask IT: Question & Answer Forum I live in Coed Hall and the wireless in my room is absolutely horrible. It’s very slow and randomly turns off when I’m in the middle of something. I’m using the FITDORM network and I have downloaded everything the website said I needed. I’m using a mac, are there […]

September 3, 2011 | By | Reply More