Author Archive: Heta Shah

rss feed

Help Desk Staff Training June 11th

Help Desk Staff Training June 11th

FIT Community IT team members from the Help Desk, Media Services and Academic Computing will be attending customer service training on Monday, June 11, 2012 from 9am to 4:30pm. For this day only, the telephones will be staffed by non-technical personnel. Therefore, we will not be able to provide immediate resolution to user requests. We […]

June 5, 2012 | By | Reply More
FIT Alumni E-mail Access

FIT Alumni E-mail Access

Ask IT: Question & Answer Forum: Good Morning: I just graduated this week from F.I.T. And would like to know how long can I keep my login ID and FIT email address? Thank you for your help. Sincerely, Cindy Chan Answer: Hi Cindy, You will continue having your FIT email address after you graduate. You […]

May 29, 2012 | By | Reply More
Computer Labs

Computer Labs

Ask IT: Question & Answer Forum: Which Labs have Autocad? What are these labs’ hours and do they have a phone number where you can reach someone? Thank you, Ceci Thompson   Answer: Hello Ceci, All the labs including CC15 and CC15a have Autocad. The classroom labs which are C227 through C232 all have specific […]

May 16, 2012 | By | Reply More
Planned ANGEL Maintenance Outage (5/11/2012)

Planned ANGEL Maintenance Outage (5/11/2012)

Memorandum To: SLN ANGEL Principal Campus and Application Support Contacts From: Mike Walker, SLN HelpDesk Manager Subject: Planned ANGEL Maintenance Outage (5/11/2012 from 5:30am – 6:30am) We apologize for the short notice as there will be a brief interruption (about 1 hour) to some ANGEL web sites early tomorrow morning Friday May 11th from 5:30am […]

May 10, 2012 | By | Reply More
Purging E-mail

Purging E-mail

Ask IT: Question & Answer Forum: In the previous version of exchange, we work periodically have to purge out deleted message from the server.  Is that still necessary, and if so, how does one do it.  I’ve looked and can’t figure out how. If this is not necessary, great – but perhaps an e-mail should […]

March 22, 2012 | By | Reply More
Internet Access Upgrade

Internet Access Upgrade

As an ongoing initiative, IT has contracted with our Internet Service Provider (ISP) to offer increased network performance.  This upgrade will provide faster access to the Internet. The upgrade has been scheduled for April 2 from 6pm – 7pm.  During this upgrade, access to the Internet in the administrative buildings will be unavailable.  Internet access […]

March 15, 2012 | By | Reply More
EduTech Day: Highlighted Panel

EduTech Day: Highlighted Panel

Highlighted Panel – “Cloud Computing and Dumb Terminals: Opportunities and Challenges of Teaching and Learning in the Post-digital Age” Time:2:30-3:30, Break Out Session B Location: Katie Murphie Amphitheater   Communication is the center of passing along information and in turn learning.  It therefore begs the question, how does digital communication (Cloud computing, social networks, smartphones, […]

March 13, 2012 | By | Reply More
EduTech Day Schedule of Events & Keynote Speaker

EduTech Day Schedule of Events & Keynote Speaker

Schedule and locations are subject to change.  Please check this website for updates. 9:00 am Conference Registration and Check-In 9:00am-11:00am Breakfast, opening remarks and Featured Speaker, Caleb Clark, Director of the EdTech Master’s Program at Marlboro College’s graduate school. Read full bio here. 11:15-12:15pm Break Out Session A 12:30pm-2:15pm Welcoming remarks to be given by FIT President Dr. […]

March 6, 2012 | By | Reply More
EduTech Day SUNY-Wide Conference “Teaching Learning and Sharing in the Cloud”

EduTech Day SUNY-Wide Conference “Teaching Learning and Sharing in the Cloud”

FACT2 Faculty Advisory Council on Teaching & Technology Friday, March 16th, 2012 Fashion Institute of Technology New York, NY  John E. Reeve’s Conference Center and in the Katie Murphy Amphitheater The Cloud is an expanding, evolving environment where centrally located software systems facilitate interactive opportunities for a virtually limitless number of users— working from any location. […]

February 28, 2012 | By | Reply More
New Jersey Students Transit

New Jersey Students Transit

Ask IT: Question & Answer Forum: I am a commuting student from NJ, and am having difficulty accessing the New Jersey transit website via the FIT website in order to get the student discount for the monthly passes. Could you please help me. -Tova Kurlantzick Answer: Hi Tova, The problem was on our side. You […]

January 25, 2012 | By | Reply More