Author Archive: Heta Shah

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Angel Course Technical Problems

Angel Course Technical Problems

If students are having technical trouble in an online Angel course they should first let their instructor know of the problem, and then contact: SLN HelpDesk at 1-800-875-6269 E-mail: faculty.helpdesk@SLN.suny.edu.   Office hours: Mon-Thurs 8am-9pm, Friday 8am-5pm, Saturday 1-5pm&Sunday 1 9pm.  

September 27, 2012 | By | Reply More
Career Services Log-In

Career Services Log-In

Ask IT: Question & Answer Forum: I’m trying to log in to the career services bank. It says to use my student email address and the site says it does not recognize my username.  What do I use as a username and password to use this service? -Chelsea Sweitzer Answer: Hello Chelsea, Usernames and Passwords for […]

August 30, 2012 | By | Reply More
Lynda.com

Lynda.com

Ask IT: Question & Answer Forum: Good Morning, I was curious when Lynda.com was going to be available again? Thanks, Amanda Keeler   Answer: Hi Amanda, Lynda.com is available.  What type of problem are you having accessing it? If you log into http://myfit.fitnyc.edu with your FIT username and password you will see a link to Lynda.com […]

August 23, 2012 | By | Reply More
Personal Router

Personal Router

Ask IT: Question & Answer Forum: My daughter is in  Alumni hall and her computer (Mac air) doesn’t have Ethernet The wireless is very sketchy. Is it possible for her to set up her own wireless router in her room? -Bruce Lampcov Answer: Hello Bruce, Unfortunately we do not allow personal routers in our network […]

August 20, 2012 | By | Reply More
Wireless Printing

Wireless Printing

Ask IT: Question & Answer Forum: Hi, I’m  a freshman who just moved into Alumni Hall in 2F. I have a wireless enabled printer which I’d like to share with my 3 roommates via the FIT dorm network. As a part of setting up the printer,  I tried to setup the Wi-Fi connection – it found the network […]

August 20, 2012 | By | Reply More
Faster Internet with Ethernet Cable

Faster Internet with Ethernet Cable

Ask IT: Question & Answer Forum: My internet is working for me but it’s still kind of sketchy. When I moved in last night, I just signed in with my username and password. I didn’t go through the whole register and download process. I am just wondering if I have to do that for my […]

August 20, 2012 | By | Reply More
Autodesk for Students

Autodesk for Students

Ask IT: Question & Answer Forum: Hello, I’m an interior design student and I’ve recently formatted my computer so that all the softwares I had on it were deleted, including Autocad. I saved the password that was issued to me when I first downloaded it at the beginning of last semester, and I was wondering […]

August 19, 2012 | By | 2 Replies More
Web PDM online for FIT

Web PDM online for FIT

Ask IT: Question & Answer Forum: I took a product date and management class and we worked on Web PDM online for FIT, and I need to login again to print out samples of my work but the login and password are not working.  Is there any way to reset it? -Caroline Rabelo Answer: Hello Caroline, […]

August 19, 2012 | By | Reply More
Adobe Creative Suite – InDesign

Adobe Creative Suite – InDesign

Ask IT: Question & Answer Forum: Do the computers in the library have InDesign, on Adobe Creative Suite? Sincerely, Pamela Mufson Hi Pamela! All of the computers on the 4th, 5th, and 6th floor do have Adobe Creative Suite, which include InDesign.  If you would ever like to check on other available software, there is […]

August 8, 2012 | By | Reply More
ANGEL upgrade, August 6th and 7th

ANGEL upgrade, August 6th and 7th

Dear Faculty/Staff Member, On August 6 and 7, the ANGEL Learning Management System will be upgraded from its current version (7.4) to version 8.0.  Please note that during this time, Angel will not be accessible. Since the current version (7.4) will no longer be supported by Angel/Blackboard, this is a necessary step to ensure support […]

July 16, 2012 | By | Reply More