Author Archive: Heta Shah

rss feed

Sophos Virus Protection for Windows 8

Sophos Virus Protection for Windows 8

Ask IT: Question & Answer Forum: I have a new Dell PC with Windows 8 at home. The McAfee Virus Protection will expire soon and I would like to replace it with the free Sophos Virus Protection download offered through FIT. Will this work on Windows 8 PC? Is there anything I should be aware of? -Alice Rydel    […]

April 18, 2013 | By | Reply More
April 13th: Critical Upgrades to Webfiles 8am-1pm

April 13th: Critical Upgrades to Webfiles 8am-1pm

IT for FIT must apply critical upgrades to Webfiles on Saturday April 13 from 8:00am – 1:00pm.  While this work is being performed, access to Webfiles will be unavailable.  Please be sure to copy any needed files from Webfiles before this work begins! Thank you for your patience as we continue to upgrade FIT systems […]

April 11, 2013 | By | Reply More
Wireless Improvement Program

Wireless Improvement Program

Phase I of the Wireless Improvement Project has been completed.  All of the legacy wireless devices have been removed and replaced with the advanced wireless solution.  Users should experience improved performance and the elimination of redundant of log-ins when your mobile device goes to sleep.  As a reminder, IT still has hundreds of new advanced […]

April 1, 2013 | By | Reply More
Feb 13: E-Portfolio Accessibility Problems

Feb 13: E-Portfolio Accessibility Problems

FIT Community Yesterday morning (2/13/13), a network device failed, causing accessibility problems to Banner, MyFit and E-Portfolio.  Banner and MyFIT services have been restored. IT staff are continuing to troubleshoot problems with E-Portfolio.  We hope to have a resolution soon. Thank you for your patience   Users should not reply directly to this email, but […]

February 14, 2013 | By | Reply More
Accessing Courses Through Angel

Accessing Courses Through Angel

Ask IT: Question & Answer Forum: My Modern History professor uploaded information that I need for next class on the Angel account. But on my account under courses, that class isn’t there so I can’t recieve information. How do I fix this issue? -by Kelly Scheffler Answer: Hello Kelly, Your professor must open the course […]

February 4, 2013 | By | Reply More
MS Office for Student Laptops

MS Office for Student Laptops

Ask IT: Question & Answer Forum: Does FIT offer downloads of the MS office for our laptops? I have never heard of a school not including this. - by Julianna Alabado Answer: Hello Juliana, Unfortunately, no we do not not give out Microsoft Office for students but we do offer a discounted Microsoft Office. To purchase […]

January 29, 2013 | By | Reply More
Advanced Wireless Upgrade Project

Advanced Wireless Upgrade Project

FIT Community As President Brown referenced during her Convocation comments, FIT is deploying an advanced wireless technology solution.  The new system will blanket all administrative and academic buildings with over 500 access points, providing high quality wireless signal strength.  The system is designed to support classrooms and other high concentration usage areas. Design and configuration […]

January 28, 2013 | By | Reply More
IT Emergency Downtime

IT Emergency Downtime

Attention: On Saturday, January 12 and Saturday, January 19, from 8:00 AM until 5:00 PM, IT is planning to perform mandatory emergency maintenance on the switch infrastructure in the FIT Data Center. This equipment supports all of the primary, mission-critical academic and administrative systems at the College and this work is essential to prevent disastrous failure. […]

January 7, 2013 | By | Reply More
Phone Outage: November 28th 7am-9am

Phone Outage: November 28th 7am-9am

FIT Community:  On Wednesday November 28th from 7am-9am, IT must apply critical upgrades to expand the phone system in support of the new Advisement Center.  Users may experience sporadic outages of the phones during this window of activity.  After 9am if a user phone is not functioning a simple reboot should be performed.  A reboot […]

November 27, 2012 | By | Reply More
Wireless Internet in Residential Buildings

Wireless Internet in Residential Buildings

Ask IT: Question & Answer Forum: Why is it that I pay upwards of $12,000 a semester to go to school and live in the dorms at  IT and I get better wifi reception at the Starbucks down the street? I feel as if the high tuition I pay, as well as the tuition the other […]

November 5, 2012 | By | Reply More