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Ask IT: Q&A with Rachel Kamali on Blackberry Email

Ask IT: Q&A with Rachel Kamali on Blackberry Email

“Ask IT” Question: I stopped getting my FIT email on my blackberry.  I believe its since my FIT password was expired and I changed it.  Can you help me, or do I need to go to a AT&T store? Answer: Hi Rachel, For this you will have to go to http://bis.na.blackberry.com/html?brand=mycingular (this is the Blackberry […]

December 14, 2009 | By | 1 Reply More
Ask IT Q&A with Robert Vassalotti on Classroom Podiums

Ask IT Q&A with Robert Vassalotti on Classroom Podiums

“Ask IT” Question: Hello Meredith and others in IT!! As was discussed at the Fac Senate recently: Podium systems in the classrooms need to be wired from an over-head, drop-down configuration so that there are no wires all over the floor and so we can move the podium around within a certain radius. The wires […]

December 14, 2009 | By | Reply More
Ask IT Q&A with student Jennifer Reminick on C307

Ask IT Q&A with student Jennifer Reminick on C307

“Ask IT” Question: The electronic lock on the door to c307 needs to be replaced. The teachers have a hard time opening it, and so do the security guards. My teacher Sean Sullivan does not even have a card for the room. We have wasted hours of his class as security try to open the […]

December 14, 2009 | By | Reply More
Ask IT Q&A with Leatrice Mendelson on Museum Podcasts

Ask IT Q&A with Leatrice Mendelson on Museum Podcasts

“Ask IT” Question: I would like to know how to configure a walking tour with an i pod through the metropolitan museum. It would be similar to the headphone type of guide that the Museum provides but would be geared to FIT students who wish to go independently because they are not able to go […]

December 13, 2009 | By | Reply More
Trouble accessing email

Trouble accessing email

Early this morning it was discovered that there is a problem with the FIT email system (Webmail). IT staff are diligently working on the fix and will alert the community as soon as we have further information. Here are the places you can check to find the latest updates: MyFIT: On MyFIT, you will find information in […]

December 12, 2009 | By | Reply More
Emerging Technology: World’s Smallest Snowman

Emerging Technology: World’s Smallest Snowman

Just a little holiday cheer combining emerging technology with Frosty. I saw this post today on Emerging Tech, written by Chris Jablonski, and couldn’t resist sharing it with you. The National Physical Laboratory created a 0.01 mm snowman using nano-particle labratory tools. Cute little guy isn’t he?? Read the full post here Image Source: Source: http://blogs.zdnet.com/emergingtech/?p=1999 […]

December 11, 2009 | By | Reply More
Ask IT: Q&A with Nancy Su on the Call Center

Ask IT: Q&A with Nancy Su on the Call Center

“Ask IT” Question: I have issues with the help desk being so unresponsive to issues.  The entire outsourced message taking process is a waste of time and effort since nothing is ever resolved by Presidium.  They just take messages and nothing is ever resolved except by the FIT internal staff. Where are the performance metrics […]

December 11, 2009 | By | 1 Reply More
MyFIT Email Access

MyFIT Email Access

You asked and IT listened! To improve navigation for accessing email on the MyFIT Portal, the “My Email Inbox” channel has been eliminated. Users will now be able to directly access their email by clicking on the Email Icon in the upper right corner of MyFIT. Thank you for your patience as IT continues to improve […]

December 8, 2009 | By | 2 Replies More
Ask IT: Q&A with Anthony Dipaola on IT Request Status

Ask IT: Q&A with Anthony Dipaola on IT Request Status

“Ask IT” Question: Where can we see the status of a work order or a project requests? Is there an online queue? Answer: For Project Requests Innotas has a “self-service” feature, that allows users to view their submitted Project Requests and the PMO will implement this feature at the beginning of the next semester.  The […]

December 7, 2009 | By | Reply More
“Ask IT” Q&A with Robert Vassalotti

“Ask IT” Q&A with Robert Vassalotti

“Ask IT” Question: Should I have my system upgraded if I am running on Windows 2000? I often receive “runtime errors”. Can I get my e-mail capacity increased? Answer: Hello Robert, Thank you so much for your inquiry on the IT e-Forum. The run-time errors that you are experiencing could be caused by the out-moded, […]

December 1, 2009 | By | Reply More