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April 23rd – 24th Bi-Tech Unavailable

April 23rd – 24th Bi-Tech Unavailable

IFAS (Bi-Tech) will be unavailable from 2 pm on Wednesday, April 23rd to 10 am on Thursday, April 24th. The system will be off-line for this limited time due to an urgent upgrade to IFAS 7.9.12. Please complete any time-sensitive transactions in IFAS (Bi-Tech) prior to that time.   Thank you. Malgorzata Systems Specialist

April 22, 2014 | By | Reply More
Heartbleed Virus

Heartbleed Virus

FIT Community: The Heartbleed bug, a newly discovered security vulnerability that puts users’ passwords at many popular Web sites at risk, has upended the Web since it was recently. It’s an extremely serious issue, and as such, there’s a lot of confusion about the bug and its implications as you use the Internet. Heartbleed is a security […]

April 16, 2014 | By | Reply More
Adobe Lab w Scanner for Spring Break

Adobe Lab w Scanner for Spring Break

Ask IT Question: Hello,  I’m looking to use a computer that has Adobe CS in a lab that also has a scanner in it. Can you please advise which labs would have this and if there are any that are open during spring break, if so what are the hours? Thanks Jessica Ask IT Answer: […]

April 14, 2014 | By | Reply More
Spring Break Lab Hours

Spring Break Lab Hours

Academic Computing Spring Recess Hours for the week of 4/14/14 to 4/20/14 are as follows:   CC15 & CC15a: Monday – Wednesday: Open 24 hours Thursday: Closes at 11pm Friday:  The college is closed Saturday: Labs reopen at 8am Sunday: Open 24 hours Have a happy and safe break!

April 10, 2014 | By | Reply More
March 16th: Banner Sporadic Service 1-4pm

March 16th: Banner Sporadic Service 1-4pm

IT has just been informed that we need to apply several critical updates to our Banner system.  We are planning to apply the updates on Sunday March 16 from 1pm to 4pm. During this work, Banner users will experience sporadic accessibility issues. Thank you for your patience as we continue to improve and update FIT […]

March 13, 2014 | By | Reply More
March 12th: Bi-Tech Unavailable 7-11am

March 12th: Bi-Tech Unavailable 7-11am

The Bi-Tech purchasing system will not be available on Wednesday, March 12th  from 7 am to 11 am. The system will be off-line for this time to allow for the system patch to be applied.  Please complete any time-sensitive transactions in Bi-Tech prior to that time. Thanks Malgorzata B. Elias Systems Specialist    

March 11, 2014 | By | Reply More
Jan7: MyFIT Access Issues

Jan7: MyFIT Access Issues

FIT Community MyFIT is experiencing sporadic access problems.  IT staff are currently investigating the problem and hope to implement a solution soon. Thank you for your patience as we continue to improve and update FIT systems Share your comments @: Email: techhelp@fitnyc.edu Staff & Faculty Support: Call 7-TECH Visit us on the web: www.fitnyc.edu/techhelp UPDATE:: MyFIT was […]

January 7, 2014 | By | Reply More
Jan 6: Banner Access Issues

Jan 6: Banner Access Issues

FIT Community, The Banner system experienced sporadic access problems from 11:15am – noon today (Jan. 6)  IT performed troubleshooting and resolved the immediate problem.  We are now performing an analysis to understand the issue and incorporate appropriate changes to ensure the issue does not reoccur. Thank you for your patience as we continue to improve […]

January 6, 2014 | By | Reply More
Holiday System Upgrade Schedule

Holiday System Upgrade Schedule

FIT Community:  As in past years, IT is taking the opportunity to upgrade many FIT systems and services during the holiday break.  The following schedule describes dates and times when various systems will have sporadic outages or be unavailable. Sun. Dec. 22  6am – 5pm Email Banner Services FIT Main Web Site MyFIT Portal Library […]

December 20, 2013 | By | Reply More
Academic Calendar Location on MyFIT

Academic Calendar Location on MyFIT

Ask IT Question: This is actually a suggestion for the MyFIT ‘Announcements and Web Services’ landing page. If IT is not the right dept to send this to, could you tell me which dept decides the content for MyFIT? The college’s official academic calendar is remarkably hard to find on the main website. It’s buried […]

December 6, 2013 | By | Reply More