Help Desk Staff Training June 11th

June 5, 2012 | By | Reply More

FIT Community

IT team members from the Help Desk, Media Services and Academic Computing will be attending customer service training on Monday, June 11, 2012 from 9am to 4:30pm. For this day only, the telephones will be staffed by non-technical personnel. Therefore, we will not be able to provide immediate resolution to user requests. We ask that you hold all non-critical support requests until Tuesday June 12.

Any technology emergencies may be called into 212-217-TECH. Please inform the attendant the matter is urgent and appropriate IT staff will be dispatched

As an alternative to calling the support number, you may enter your request on our self-service webpage at:
https://techhelp.fitnyc.edu. You may also send an email to Techhelp@fitnyc.edu

Thank you for your patience

Users should not reply directly to this email, but should send any comments to techhelp@fitnyc.edu

IT 4 FIT Communications Office

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Category: Faculty Info., IT Committees, Student Info., Training

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