Archive for February, 2011

Reset Your Password vs. Change Your Password

Reset Your Password vs. Change Your Password

It may sound like quibbling but there is a difference between resetting your password and changing your password. When  you reset your password you are setting it back to the initial password (the first one you ever got at FIT) which is your date of birth in the default format of MmmDDYYYY example Jan031979. Keeping […]

February 25, 2011 | By | Reply More
ASK IT: iPhone for Verizon E-Mail Set Up

ASK IT: iPhone for Verizon E-Mail Set Up

ASK IT form questions & comments: From Carly Hewitt I just got the new iphone 4 for verizon and can’t get my e-mail set up. Answer: Thank you for your question, Carly. You can find instructions for configuring your phone to receive FIT email on the Self Service Help Desk website, IT 4 FIT updates […]

February 24, 2011 | By | 2 Replies More
ASK IT: Password Reset Tool

ASK IT: Password Reset Tool

ASK IT form questions & comments: From Analeesa Stieha I am having problems with my MYFIT password.  I was able to log in a week ago and then tried yesterday and it said my password was incorrect. After trying a couple times I decided to reset my password.  I received a confirmation email that there […]

February 24, 2011 | By | Reply More
ASK IT: Broken Laptop Assistance

ASK IT: Broken Laptop Assistance

ASK IT form questions & comments: From Jennifer Lane My computer has stopped workign and i am trying to find out how to reach an IT person who can try to help me. Is here a location of the offices for help with laptops? or a number i can call to make an appointment? thanks […]

February 22, 2011 | By | Reply More
WiFi for the iPad

WiFi for the iPad

ASK IT form questions & comments: From Xue Xia: Dear Support, I am wondering if the iPad is supported to get on the school wifi? Do I need to download some sort of anti-virus app in order to get on the network? Thanks! Xue Xia Answer: Hello Xue, Thanks for your question.  I am posting […]

February 8, 2011 | By | Reply More