Ask IT: Connecting to the internet in the dorms

January 26, 2011 | By | Reply More

ASK IT form questions & comments:

From So Hee Jung:

How do I activate internet? I tried several times but it didnt work. Please email me back as soon as possible.

Thank You.


Hi So Hee,

Thanks for your question.  You will find instruction on the IT Self Service Help Desk site.  The instructions can be found under “Most Popular Topics.”

If you are still having trouble after following the steps there, you should contact Customer Service by either calling 212-217-4357, or visiting during the following hours.  If you are trying to connect a laptop, please note that there are special hours designated for laptop help.

Welcome to FIT, and I hope you have a great semester.


Hours for Customer Service:

Main Help Desk
Location: C305B
Monday-Thursday 8:30am to 10:00pm; Friday 8:30am to 9:00pm.
Laptop Walk-in Hours Monday-Friday 6:00pm to 9:00pm.

Kaufman Hall Help Desk
Location: Lobby
Monday-Thursday 9:00am to 2:00pm

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Category: ASK IT ANSWERS, Customer Service, New Students, Student Info.

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