ASK IT: Sophos Installation

January 24, 2011 | By More

ASK IT form questions & comments:

Hello.

I wanted to download Sophos Security to protect my computer from viruses.

However, I couldn’t download it. Could you explain how to connect to the

program? They said my username or password is incorrect. I used the same

username and password as I log in MYFIT. My computer has serious problems

about virus. I really need Sophos!! Please help me.

Answer:

Hello,

If you are having trouble with your password, the following links can help you change it or reset it:

To change: https://password.fitnyc.edu/iisadmpwd

To reset (if you can’t remember your password): https://password.fitnyc.edu/passreset

Please view the following link for installation instructions regarding Sophos for Mac or PC:

http://www3.fitnyc.edu/it/itforfit_services/downloadcenter/Sophos_InstructionMacPC.htm

If you are still having a problem, you should contact Customer Service in room C305B, or call the student help number, 212-217-HELP (4357).

Thanks,

Amanda

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Category: ASK IT ANSWERS, Customer Service, Faculty Info., Security, Software, Staff Info., Student Info., Uncategorized

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