Trouble accessing Email

March 16, 2010 | By | Reply More

ASK IT form questions & comments:

Student: Vanessa Lino

I have been having trouble accessing my email since Sunday. Is this a global issue or is there something wrong on my end?

Answer:

Hi Vanessa,
Thanks for your question.  I checked with Customer Service and it sounds like there is something going on with your individual account.  What happens when you try to log in?  Does it give you an error message about your password, or is your email not showing properly in your account?

Please either email customer_service@fitnyc.edu describing what is happening when you try to check your mail, or if you have a minute, stop by C305b to Customer Service and they can troubleshoot the issue for you right there.

Thanks!

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Category: ASK IT ANSWERS, Customer Service, Email, Password Info., Student Info.

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