“Ask IT” Question from student Ivy Kim:
There is no problem to log in to myfit, but after i logged in, i can’t get into any other pages. I can’t see my account statement and any other pages.
And it says ‘access denied’.
What should i do?
There could be several causes for the access issue you are experiencing such as a hold on your record, or an account problem. A Customer Service rep with the proper authority will need to troubleshoot this with you by looking at your account. Please visit C305b, or open a help ticket by calling 212-217-HELP, or emailing email@example.com.
Thanks so much!