Trouble accessing email

Early this morning it was discovered that there is a problem with the FIT email system (Webmail). IT staff are diligently working on the fix and will alert the community as soon as we have further information.

Here are the places you can check to find the latest updates:

MyFIT:

On MyFIT, you will find information in the Announcements Channel.

Customer Service

You can contact Customer Service directly by either calling 212 217 HELP (4239) to speak with a representative, or email Customer_Service@fitnyc.edu.

Announcement Channel in MyFIT

Artie Kopelman:
Folks, Webmail hasn’t been functional since last night (or beore).  Any idea what’s going on nd wen it migt be up again?

Andrea Casson:

Since yesterday (friday, dec. 11), when I try to go on my email acct. at Fit the following message appears: Outlook Web Access could not connect to Microsoft Exchange. If the problem continues, contact technical support for your organization.

Can you  advise me on how to acccess the email?

Tags: assistance, Customer Service, Email, Faculty, MyFIT, Students, SYSTEM STATUS, work orders

Category: ASK IT ANSWERS, Customer Service, Email, Faculty Info., Staff Info., Student Info.