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By Heta Shah, May 10, 2012 4:28 pm

Memorandum

To: SLN ANGEL Principal Campus and Application Support Contacts
From: Mike Walker, SLN HelpDesk Manager
Subject: Planned ANGEL Maintenance Outage (5/11/2012 from 5:30am – 6:30am)

We apologize for the short notice as there will be a brief interruption (about 1 hour) to some ANGEL web sites early tomorrow morning Friday May 11th from 5:30am to 6:30am EST.

This maintenance is required to perform work on one of the database servers and will affect the following ANGEL domains:

Broome

Buffalo State College

FIT

Fredonia

Herkimer

Levin

Nylink

OLIS

SLN7.4

SLN8.0

SUNYIT

In addition to this communication, a public announcement about the maintenance outage will be added to your ANGEL login page today to those domains effected to give notice to all users.

Please contact the SLN HelpDesk via phone at 1-800-875-6269, or submit a ticket request via Footprints at our HelpDesk web page or via email to slnsupport@itec.suny.edu if you experience any technical difficulties after this maintenance.

Please feel free to contact us if you have any questions.

Thank you,

Mike

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By Heta Shah, March 22, 2012 2:55 pm

Ask IT: Question & Answer Forum:

In the previous version of exchange, we work periodically have to purge out deleted message from the server.  Is that still necessary, and if so, how does one do it.  I’ve looked and can’t figure out how.

If this is not necessary, great – but perhaps an e-mail should be sent to exchange users regarding that fact; if it is necessary, then an e-mail should be sent with instructions.

-Dr. Arthur Kopelman

Answer:

Dear Arthur,

You may purge your “Deleted Items” folder by right-clicking on the folder and selecting “Empty Delete Items” from the context menu. We will create a set of instructions and share with the community. Thank you for the suggestion.

Olufemi Ariyo
Manager, Academic Computing & Campus Technology Services
Fashion Institute of Technology
www.fitnyc.edu/IT
212.217.3503

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By Heta Shah, March 15, 2012 4:22 pm

FIT Community

As an ongoing initiative, IT has contracted with our Internet Service Provider (ISP) to offer increased network performance.  This upgrade will provide faster access to the Internet.

The upgrade has been scheduled for April 2 from 6pm – 7pm.  During this upgrade, access to the Internet in the administrative buildings will be unavailable.  Internet access in the dorms will be unaffected.

Users should not reply directly to this email, but should send any comments to techhelp@fitnyc.edu

IT 4 FIT Communications Office

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By Heta Shah, March 13, 2012 3:14 pm

Highlighted Panel – “Cloud Computing and Dumb Terminals:

Opportunities and Challenges of Teaching and Learning in the Post-digital Age”

Communication is the center of passing along information and in turn learning.  It therefore begs the question, how does digital communication (Cloud computing, social networks, smartphones, etc.) impact teaching and

learning?  This breakout session will begin with a multimedia presentation by C.J. Yeh, Professor of Communication Design, and follow by a panel discussion lead by Erik Kneubuehl, Assistant Vice President/Dean of Students.  Other panelists include Christina Helm, Coordinator of Enterprise Center and Margaux Le Pierres, junior student in the Advertising Design program at FIT.  This panel discussion is aiming to provide a 360-degree perspective on the topic of opportunities and challenges of teaching and learning in the post-digital age.

Learn more about this session here.

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By Heta Shah, March 6, 2012 4:44 pm

Schedule and locations are subject to change.  Please check this website for updates.

9:00 am	Conference Registration and Check-In
9:00am-11:00am	Breakfast, opening remarks and Featured Speaker, Caleb Clark, Director of the EdTech Master’s Program at Marlboro College’s graduate school. Read full bio here.
11:15-12:15pm	Break Out Session A
12:30pm-2:15pm	Welcoming remarks to be given by FIT President Dr. Joyce F. Brown. Lunch and Keynote Speaker: Alice Marwick, postdoctoral researcher in social media at Microsoft Research New England. Read full bio here.
2:30pm-3:30pm	Break Out Session B
3:45 pm -4:45pm	Break Out Session C

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By Heta Shah, January 25, 2012 10:48 am

Ask IT: Question & Answer Forum:

I am a commuting student from NJ, and am having difficulty accessing the New Jersey transit website via the FIT website in order to get the student discount for the monthly passes. Could you please help me.

-Tova Kurlantzick

Answer:

Hi Tova,

The problem was on our side. You should have the NJTD link in MyFIT by today or tomorrow.

Sorry for the inconvenience and thanks for reporting this.

Thanks,

Reuben M. Marcus – reuben_marcus@fitnyc.edu

The Fashion Institute of Technology

Manager, Portal and Web Services

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By Heta Shah, January 23, 2012 10:54 am

Ask IT: Question & Answer Forum

Hi,

How do I forward my emails to my gmail account?

-Jessica Planter

Answer:

Jessica,

If you choose to forward, your email will be removed from the FIT server, IT 4 FIT will not be able to restore any of your email. Your FIT email will not show in your FIT email account.

Log on to MyFIT at: http://myfit.fitnyc.edu Or go directly to the email website at: https://imail.fitnyc.edu

Enter your FIT username

Enter your Password

Click Login

(If you logged onto MyFIT click on the email icon located in the upper right hand corner of the page; continue with the instructions below.)

Click on Preferences

Find Forward to: and type the email address you would like to forward your FIT email

Click Save (Located a the top of the page)

Send a test email to your FIT email account and from your FIT email account

-Lucas Rodriguez (Technician B-IT Support)

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By Amanda Barlow, December 15, 2011 4:42 pm

If you’re like me, you’ve probably been procrastinating and avoiding your move from MobileMe to iCloud, which you will eventually have to do before June 30, 2012. Or maybe, you have an Apple device, but you just haven’t gotten around to signing up for iCloud. If you’re finally ready to move your devices to Lion and iOS 5 (currently, they must be upgraded in order for iCloud to work with them), then here is some information to help you out and to ensure the process goes smoothly.

If you’re moving from MobileMe to iCloud:

Here is a set of frequently asked questions on Apple’s website that gives you a good overview of what will be happening to your MobileMe account, what’s new in iCloud, and what will no longer be around. For example, you will no longer get iDisk, Photo Gallery, and iWeb hosting in iCloud, but you do get some great new features like Photo Stream and iTunes Match. And, you still get features like Find My iPhone and Back to My Mac — only now they’re free.

Frequently Asked Questions about the MobileMe Transition to iCloud

Once you decide you’re ready to make the switch, the following Apple support article will  tell you how to best prepare for your move.

MobileMe: About Moving to iCloud

If you’d like to see screen shots of the process and what it should look like, the following is a photo gallery that shows each step in your transition.

Transition from MobileMe to iCloud Gallery

When you’re ready to start, head to http://www.me.com and click on “Move from MobileMe to iCloud.”

Keep in mind, your MobileMe account and all of its functions will stay intact until June 30, 2012, including the iDisk, Photo Gallery, and iWeb features. So, as long as you don’t deactivate your account, you don’t have to worry about losing anything that you have on your MobileMe until then.

If you’re creating a new iCloud account:

Creating a new iCloud account is fairly easy, incredibly useful, and best of all – free. The following Apple support link provides some frequently asked questions about creating an account.

Creating an iCloud Account: Frequently Asked Questions

The only things that you’ll need to use iCloud are an Apple ID (Apple IDs and iCloud) and devices with the correct system requirements (iCloud: Supported System Requirements). You may set up your account right from any of your computers or devices once they are updated and iCloud is turned on.

If you would like more than the allotted 5GB of storage (keep in mind purchased music, TV shows, apps, and books, as well as photos in your Photo Stream don’t count against your 5GB of free storage), you can purchase 10, 20, or 50 additional GB of space.

Purchasing iCloud Storage and Billing

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By Heta Shah, December 8, 2011 5:27 pm

Ask IT: Question & Answer Forum:

Question:

I was told in my autocad class that we could get a trial version of revit for students, can you tell me where to find it?

-Ellen Lynch

Answer:

Although rivet is currently installed in the c229 lab, the college does not currently provide the software.  It sounds like your professor might have had a source for the software, or we would suggest trying http://students.autodesk.com/ where there is a list of available free software.

Hope that helps!