IT News

Heartbleed Virus

Heartbleed Virus

FIT Community: The Heartbleed bug, a newly discovered security vulnerability that puts users’ passwords at many popular Web sites at risk, has upended the Web since it was recently. It’s an extremely serious issue, and as such, there’s a lot of confusion about the bug and its implications as you use the Internet. Heartbleed is a security […]

April 16, 2014 | By | Reply More
Spring Break Lab Hours

Spring Break Lab Hours

Academic Computing Spring Recess Hours for the week of 4/14/14 to 4/20/14 are as follows:   CC15 & CC15a: Monday – Wednesday: Open 24 hours Thursday: Closes at 11pm Friday:  The college is closed Saturday: Labs reopen at 8am Sunday: Open 24 hours Have a happy and safe break! Related posts: Adobe Lab w Scanner […]

April 10, 2014 | By | Reply More
Sign up for FIT Alert

Sign up for FIT Alert

To the FIT Community: As you know, the college is implementing a new emergency alert communications network. FIT Alert will be used to send alerts about extreme weather, fire or flood conditions, violence on campus, or public health emergencies, and can come in the form of emails, text messages, and/or phone calls. We strongly encourage all […]

October 24, 2013 | By | Reply More
New Student Google Apps Channel in MyFIT

New Student Google Apps Channel in MyFIT

The announcement tab inside of the MyFIT portal now has a new channel just for students called “FIT Google Apps for Education.” Here you will find important reference links to: The FIT Google help site Your new Google account Your archive mail (only available until January 22nd, 2014) Instructions on how to move your imail […]

October 10, 2013 | By | Reply More
Generic Email Accounts

Generic Email Accounts

IT for FIT has implemented an improved mass email system.  To properly utilize the updated system, we need all owners of generic email accounts to contact customer service for instructions.  In the near future, an advanced mass email system will be implemented that contains additional features and capabilities, so this new system is serving as […]

September 4, 2013 | By | Reply More
Student Google Account Log-In

Student Google Account Log-In

Please remember that your username is your entire fit email address when logging into your new student Google account.  For example you need to type “meredith_perkins@fitnyc.edu” instead of meredith_perkins. Your password is the same as your FIT password. Related posts: Student Google Accounts Live Sept 3rd Account Access Denied Account Log-Ins FIT Customer Service: Top […]

September 4, 2013 | By | Reply More

Ask IT Q&A

Adobe Lab w Scanner for Spring Break

Adobe Lab w Scanner for Spring Break

Ask IT Question: Hello,  I’m looking to use a computer that has Adobe CS in a lab that also has a scanner in it. Can you please advise which labs would have this and if there are any that are open during spring break, if so what are the hours? Thanks Jessica Ask IT Answer: […]

April 14, 2014 | By | Reply More
Academic Calendar Location on MyFIT

Academic Calendar Location on MyFIT

Ask IT Question: This is actually a suggestion for the MyFIT ‘Announcements and Web Services’ landing page. If IT is not the right dept to send this to, could you tell me which dept decides the content for MyFIT? The college’s official academic calendar is remarkably hard to find on the main website. It’s buried […]

December 6, 2013 | By | Reply More
Dorm internet after 10:00 pm

Dorm internet after 10:00 pm

Ask IT Question: During the day my internet on my computer works fine, but once it gets to about 10:00pm my internet just stops working. I’m not sure why. -Sabrina Vigliotti Ask IT Answer: Dear Ms. Vigliotti, Please contact TechHelp for students at 212-217-HELP (4357), so we may gather more details about your problem. We will […]

October 8, 2013 | By | Reply More
AutoCAD .dwg File Conversions

AutoCAD .dwg File Conversions

Ask IT Question: Hello I’m an interior design student and i use autocad 2007 version.And i can’t open some Autocad project. Example,i download some cad files on this site http://www.dwgindir.com/ or  http://www.bibliocad.com/ site ect. but i can’t open files. How can i change to dwg files versions ?  Thank you Ask IT Answer: Dear Alice, We tried to […]

October 2, 2013 | By | Reply More
Remote Clicker for PowerPoint Presentation

Remote Clicker for PowerPoint Presentation

Ask IT Question: I teach in D211. Is there a way to get a remote device so that I do not have to stand on the stage to run a powerpoint? -Peral Gartner  Answer: Hi Peral, please come to C305G Media Services 212-217-3480. Where you can reserve and get a power point remote which will […]

September 10, 2013 | By | Reply More

Google App Service Disrutptions

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Downtime

April 23rd – 24th Bi-Tech Unavailable

April 23rd – 24th Bi-Tech Unavailable

IFAS (Bi-Tech) will be unavailable from 2 pm on Wednesday, April 23rd to 10 am on Thursday, April 24th. The system will be off-line for this limited time due to an urgent upgrade to IFAS 7.9.12. Please complete any time-sensitive transactions in IFAS (Bi-Tech) prior to that time.   Thank you. Malgorzata Systems Specialist Related […]

April 22, 2014 | By | Reply More
March 16th: Banner Sporadic Service 1-4pm

March 16th: Banner Sporadic Service 1-4pm

IT has just been informed that we need to apply several critical updates to our Banner system.  We are planning to apply the updates on Sunday March 16 from 1pm to 4pm. During this work, Banner users will experience sporadic accessibility issues. Thank you for your patience as we continue to improve and update FIT […]

March 13, 2014 | By | Reply More
March 12th: Bi-Tech Unavailable 7-11am

March 12th: Bi-Tech Unavailable 7-11am

The Bi-Tech purchasing system will not be available on Wednesday, March 12th  from 7 am to 11 am. The system will be off-line for this time to allow for the system patch to be applied.  Please complete any time-sensitive transactions in Bi-Tech prior to that time. Thanks Malgorzata B. Elias Systems Specialist     Related posts: April […]

March 11, 2014 | By | Reply More

MyFIT

MyFIT contains important resources for the FIT community such as the IT policies & procedures, free virus protection software, services discounts, and lots more. You will need your FIT username and password to login.

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Tech Help!

Support Hours: Monday – Friday, 8:30 am – 10:00 pm
Student Laptop Walk-in Support: Monday – Friday, 6:00 – 10:00 pm (Closed when the college is closed)

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April 23rd – 24th Bi-Tech Unavailable wp.me/pQ8zv-FJ

Adobe Lab w Scanner for Spring Break wp.me/pQ8zv-Fs

Google Drive storage prices slashed; now starts at $1.99 for 100GB via @ZDNet, @rachelking zd.net/1ewitZF

March 16th: Banner Sporadic Service 1-4pm wp.me/pQ8zv-Fm