Downtime & Upgrades

July 25 – July 27: Webfiles Downtime

July 25 – July 27: Webfiles Downtime

On July 25th at 6AM till July 27th at 5PM, Webfiles will be unavailable as we perform extensive upgrades to improve the application. Thank you for your patience.   Related posts: July 25: Banner & MyFIT Downtime July 22: Sporadic Wireless 7-8am Webfiles Troubleshooting: November 1st from 7:00am-7:30am April 13th: Critical Upgrades to Webfiles 8am-1pm

July 22, 2014 | By | Reply More
July 25: Banner & MyFIT Downtime

July 25: Banner & MyFIT Downtime

On July 25th from 6AM to 5PM, Banner and MyFIT will be unavailable as we perform mandatory upgrades. Thank you for your patience as we continue to improve and update FIT systems. Related posts: June 17th: Banner & MyFIT Downtime July 25 – July 27: Webfiles Downtime July 22: Sporadic Wireless 7-8am MyFIT Unavailable tomorrow […]

July 22, 2014 | By | Reply More
July 22: Sporadic Wireless 7-8am

July 22: Sporadic Wireless 7-8am

IT must implement upgrades to the advanced wireless infrastructure. The work will cause sporadic wireless access from 7am-8am on July 22. This activity will only affect 27th St buildings. The dorms will not be affected. Thank you for your patience as we continue to improve and update FIT systems Email: techhelp@fitnyc.edu Staff & Faculty Support: […]

July 21, 2014 | By | Reply More
June 25th: Sporadic Wireless Service

June 25th: Sporadic Wireless Service

The expansion of the advanced wireless technology into the dorms requires incorporation of new equipment.  Users may experience sporadic wireless only  issues from noon to 1pm today, June 25th. Thank you for your patience as we continue to improve and update FIT systems Email: techhelp@fitnyc.edu Staff & Faculty Support: Call 7-TECH Related posts: July 22: Sporadic Wireless 7-8am June 4th and 5th: IT […]

June 25, 2014 | By | Reply More

Ask IT Q&A

Web PDM Courses?

Web PDM Courses?

Ask IT Question: I am a rising senior at LIM College. I need to take Web PDM (Product Data Management) as a required course in order to graduate and was just wondering if this class was offered at FIT during the summer (physically or online). If I were to take the course, could my credits […]

May 9, 2014 | By | Reply More
Lab room schedules

Lab room schedules

Ask IT Question: Hi,Are the schedules for classrooms with CS6 InDesign (with folio builder) posted anywhere? I know that C302, C304 and cc15A have the updates, but am not sure when they are open.I need to get into one of them on Saturday morning to finish a project – C232 is open, just not until after 1pm.Is there […]

May 8, 2014 | By | Reply More
WiFi in Dorms

WiFi in Dorms

FIT Residential Life ‏@FITResLife For the amount I pay to live here , it’s AMAZING how wifi in the dorms NEVER works. Dear Jonathan, Sorry to hear you are having a problem with WiFi.  Please contact call 212-217-HELP (4357) if you are unable to connect or if you have a low signal from your location. In order […]

May 2, 2014 | By | Reply More
Alumni WorkRoom Wifi Signal

Alumni WorkRoom Wifi Signal

FIT Residential Life ‏@FITResLife  Apr 28 @FITTechHelp comment: alumni workroom wifi connection is non-existent making it very difficult to get work done Dear Alejandra, TechHelp sent our Networking Team to address the issue of wireless connectivity in the Alumni Hall Workroom. They checked the equipment and found nothing to be damaged. They were able to […]

April 29, 2014 | By | Reply More
Why is there not single-sign on to Gmail in MyFIT?

Why is there not single-sign on to Gmail in MyFIT?

Ask IT Question: While I appreciate the features of g-mail, I am wondering if I am logging in correctly.  When I log in via MyFIT, I have to log in a second time to g-mail.  Other schools I am at which teach simply log me directly into g-mail from their university site, without a second […]

April 29, 2014 | By | Reply More
Folio Builder Lab Locations

Folio Builder Lab Locations

ASK IT Question: Hi, I need to be able to create interactive PDFs in InDesign, but the computers in the library don’t have the required updates (for folio builder). Where can I go to do what I need to do for class? I know a couple of classrooms in C have them, but those are […]

April 24, 2014 | By | Reply More

Follow TechHelp on Twitter!

July 22 from 7AM-8AM, 27th St. Buildings (not dorms) may experience sporadic wireless access while we update the wireless infrastructure.

@hollyjophoto Email TechHelp@fitnyc.edu with Username, FIT ID number & DOB. We can help. Please don't share this info via Twitter.

Forget "OK Glass," MindRDR Is A Google Glass App You Control With Your Thoughts trib.al/NUymRx6 by @IngridLunden Retweeted by FIT TechHelp

Happy 4th of July! Have a happy and safe holiday. pic.twitter.com/yqdiCVXM1C

Did you know that FIT has a Mobile App? Find your grades, class locations, events and much much more!bit.ly/FIT_Mobile

@SarahBessHutch A new password was sent at 3:34pm on Wednesday.

@SarahBessHutch We replied to your email at 3:30pm on Wednesday. We are awaiting your reply for required information to help you.

We're updating equipment in the dorms to improve the wireless. This may result in sporadic wireless while we upgrade from Noon to 1PM today.

Twitter now allows GIFs. Let the fun begin. pic.twitter.com/pkd8O6MVsu

@jordyhaim All emails to TechHelp@fitnyc.edu have been replied to. If you're still awaiting a reply please resend your email to TechHelp. Tx

Campus phones have been restored. Still experiencing problems? Try unplugging the cables in the back of the phone and plugging them back in.

The campus is currently experiencing a telephone outage. We are working to resolve the problem. Thank You for your patience.

Banner & MyFIT will be unavailable on June 17 from 7AM-9AM while we perform mandatory maintenance on the Data Center equipment. #FITDowntime

@robinson_liv Your password expired, please email techhelp@fitnyc.edu or call 212-217-4357, so we can confirm your identity & help you.

IT News

Welcome Summer Session Students

Welcome Summer Session Students

  Find out more about IT on campus: http://blog.fitnyc.edu Have a great summer! Related posts: Summer Open Lab Hours (CC15 & CC15A) IT for FIT Summer Hours Autodesk for Students New Jersey Students Transit

May 27, 2014 | By | Reply More
Congratulations Graduates!

Congratulations Graduates!

Congratulations FIT Graduates! Watch the Ceremony Live at fitnyc.edu/commencement   Related posts: Watch commencement today- live, online 3D FIT BFA Fashion Show Lynda.com Campus Now Live via MyFIT Video of the day – Blogs in Plain English

May 22, 2014 | By | Reply More
Security Information

Security Information

We are in the process of updating the Security Section of the site.  Please check back often for important information how to keep your files and personal information safe, how to download free anti-virus software, and how to report malicious email and websites.   Related posts: Microsoft Explorer Browser Security Flaws Heartbleed Virus Anti-Virus Software Student Google […]

May 20, 2014 | By | Reply More

Google Related

Gmail Tip: Filter mail older than a certain date

Gmail Tip: Filter mail older than a certain date

Maybe you have already migrated to Google Apps for Education on campus or are awaiting your go live date, but I get this question all the time in training and figured it was about time to make a post of it. How do I get rid of, or at least do a search for mail […]

May 23, 2014 | By | Reply More
Google Apps for Education at FIT

Google Apps for Education at FIT

  If you haven’t already done so, please check out our Google help site.  It was created just for FIT and includes tutorials, FAQs, training opportunities, and helpful tips. fitnyc.edu/google Related posts: New Student Google Apps Channel in MyFIT Google’s New Classroom Convert a file to a Google document, spreadsheet, or presentation Student Google Accounts […]

May 10, 2014 | By | Reply More
Google’s New Classroom

Google’s New Classroom

A day like today is one where I am so proud to be a part of the migration of FIT to Google Apps for Education. After the announcement this morning from Google about its preview of “Classroom” I had a flurry of email asking if we would have this, and more importantly…when? Right now you […]

May 6, 2014 | By | Reply More

Tech Bytes

FIT Student Bloggers Highlighted in Metro

FIT Student Bloggers Highlighted in Metro

Read about recent grads, Freddy Rodriguez and Nicole Loher, and current student, Ryan Charchian and how they made their web presence known! http://www.metro.us/newyork/lifestyle/style/2014/05/28/fashion-students-pave-careers-blogs/ Related posts: New iPad to be announced today? Follow Bloggers from the Event! Alumni Tribute Video of the day – Blogs in Plain English New Student Google Apps Channel in MyFIT

May 28, 2014 | By | Reply More
A 3D Printer that prints Makeup? I’ll take one, please.

A 3D Printer that prints Makeup? I’ll take one, please.

I have been tweeting a bit about the Disrupt NY Hackathon, but there was a particular concept that really caught my attention. What if you could select any color from a color picker, or in a program like Photoshop, and then print your own make-up? I’ll take one please. There is a new use for 3D […]

May 7, 2014 | By | Reply More
.nyc domain rollout is launching

.nyc domain rollout is launching

The only free address in NYC is in the digital world and here is your chance to get it. First round of applications will go to business with a physical address in the five boroughs and the business must be registered with the Trademark Clearinghouse. After October 8th, the process may open up to personal domain […]

May 6, 2014 | By | Reply More

Follow the TDT on Twitter!

July 22 from 7AM-8AM, 27th St. Buildings (not dorms) may experience sporadic wireless access while we update the wireless infrastructure.

We're updating equipment in the dorms to improve the wireless. This may result in sporadic wireless while we upgrade from Noon to 1PM today.

Twitter now allows GIFs. Let the fun begin. pic.twitter.com/3AGiJCI7GN

Campus phones have been restored. Still experiencing problems? Try unplugging the cables in the back of the phone and plugging them back in.

The campus is currently experiencing a telephone outage. We are working to resolve the problem. Thank You for your patience.

Banner & MyFIT will be unavailable on June 17 from 7AM-9AM while we perform mandatory maintenance on the Data Center equipment. #FITDowntime

"Ringly Lets You Know Who’s Calling By The Buzz Of Your Finger" feedly.com/k/1lkpq6I good read

"The Coolest iOS 8 Features Apple Didn’t Talk About Today" feedly.com/k/1iOYiIJ

"This At-Home 3D Printer Wants to Help You Make Money" feedly.com/k/1rC8my6 good read

"Clippet Repackages News As Bite-Sized Audio Snippets For Mobile Social Teens" feedly.com/k/1rC6Z2k good read

"You Have The Right To Manage Your Own Online Persona | TechCrunch" feedly.com/k/1kXYYjh

June 4th & 5th: IT Upgrades to Phone and Wireless Systems. Service may be affected. Details: bit.ly/1nx9eCx pic.twitter.com/kjcOaZD3mH

Fashion students pave careers through blogs shar.es/VAl0z via @sharethis @FIT

TechHelp!

Customer Service Assistance

Support Hours: Monday – Thursday, 8:30 am – 10:00 pm
*FIT is closed on Fridays June 6th - Aug 8th*
Email: techhelp@fitnyc.edu
Students: Call 7-Help, or visit room C307a
Faculty & Staff: Call 7-TECH, or visit room C305b

MyFIT

MyFIT contains important resources for the FIT community such as the IT policies & procedures, free virus protection software, services discounts, and lots more. You will need your FIT username and password to login.

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