Social Media week – observations and a guest blogger on those observations

Social Media week was full of fantastic events with different experts in various sectors.  The networking was great because each venue had different people to meet and multiple points-of-view. There were two global takeaways I had from the events I attended. ·   The first is […]

RETAILOR-MADE… CUSTOMIZED CUSTOMER EXPERIENCES THROUGH MOBILE ENGAGEMENTS

RETAILORS might remember, as we have often suggested, to make their brand management an ongoing process of reinventing customer experiences and providing more personalized mobile engagements. For retailors, their creative strategies must now be based on their target customers’ own positioning of their most relevant […]