Here’s a really great case history about how a fashion company used customer-focused market research and marketing.
The TwirlyGirl clothing line polled their customers about the feelings/descriptive words that identified the clothing to them. They took the results, which when all combined generated a single consistent image, and came up with the word “transformative”. This was the genesis of the brand. They next took this information a step further and changed all their copy to reflect the transformative attitude.
This not only became the brand, which TwirlyGirl now has established, but also positioned the company and clothing line in its own space with regards to other girls clothing lines. A very important double punch to success. Because there are lots of girls clothing lines, but only TwirlyGirl provides an experience with each piece of clothing. What a great differentiator and competitive advantage. By following this course of action, they have created a strong niche for themselves.