All posts by Peggy & Arthur Winters

BIOS: Arthur A. Winters and Peggy Fincher Winters Dr. Arthur Allen Winters and Prof. Peggy Fincher Winters are active in brand image research in brand concept and content development for local and global fashion companies. They conduct international seminars and professional training in integrated and experiential marketing and multimedia communications. Dr. and Prof. Winters are partners in TFI Geomarketing, a consulting firm specializing in strategic planning for integrated marketing and communications. They have served as judges for several advertising awards, such as the NY American Marketing Association EFFIES. They are currently offering branding concept education through seminars and certification curricula for The Center for Professional Studies at the Fashion Institute of Technology / State University of New York. They have contributed to the development of FIT’s certification programs and teach in Retailing: Customer Experience Management; Retailing: E-Commerce and Social Media; and Brand Management Experience. www.fitnyc.edu/professionalstudies. They currently contribute to the Center’s BLOG: http://blog.fitnyc.edu/hottopicsinsider. Arthur and Peggy Winters have authored and co-authored books, videos, and online blogs and newsletters. Their co-authored books include: What Works in Fashion Advertising; BrandStand, Strategies for Retail Brand Building; and The Power of Retail Branding, Innovative Marketing Strategies for Achieving BrandPower. They are now doing research for publication of their examination into “Brand Buzz vs Brand Does.” They travel worldwide in order to observe and evaluate ongoing changes in the international retail, advertising and marketing landscape. The Winters have created academic curricula and given industry consults and seminars in England, Italy, France, Brazil, Kenya, Korea, Japan, Israel, China, and Russia. Dr. Arthur A. Winters is Professor Emeritus and founder of the Advertising and Marketing Communications Department, at the Fashion Institute of Technology / State University of New York. He has over 60 years of experience as an advertising agency and marketing professional. He is an educator and an author with a specialty in strategic brand management, planning and creative execution of marketing and communications. He is a pioneer in Integrated and Experiential Marketing, Advertising and Communications, who believed then and now, that brand building requires more than brand name recognition. Dr. Winters holds degrees in economics, public relations, marketing and education from Williams College, Pace University, and Temple University. Quoted in numerous professional and trade publications, he has written many articles and authored and co-authored seven textbooks. He has created innovative curricula for advertising and marketing communications and developed interactive multimedia matrices for experiential education. Prof. Peggy Fincher Winters has been a professional and an educator in fashion marketing, advertising and marketing communications for over 40 years. Her career spans the industry from specialty and department store retailing -- to retail and producer direct marketing, advertising, promotions and public relations. She is a strategic planner and creative producer of advertising and public relations and integrated marketing campaigns. She has been a TV spokesperson, written articles, books and videos, and has been quoted on fashion, marketing, advertising, as well as experiential education and career development issues. Her education career includes being the founder of the FIT/SUNY college-wide Internship Program, professor of advertising and marketing communications. She has developed curricula and mentoring matrices that provide internship programming and career coaching. Prof. Winters holds degrees in merchandising, marketing, and education from Ellsworth Community College and The University of Memphis. peggy_fincherwinters@fitnyc.edu arthur_winters@fitnyc.edu

EDITORIAL AND PRESS RELEASE – P.R. influence through $$

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PRESS RELEASES BY PUBLIC RELATIONS COMMITTEES lead to content that functions like press releases but are paid-for in so-called NATIVE ADVERTISING. Here are some vital questions to consider:
Is a brand’s PR’s use of mobile media a sign of authenticity?
Will media have explicit editorial surveillance for a press release content that is paid for?
Will editorial content now be dominated by press releases in omni-media and omnicon?

Also, if Native Advertising consists of paid-for deals made between PR committees and a variety of media, how will reward advertising affect authenticity? Will the significant audience care – as long as they are rewarded? (see our July 2013 blog on Native Advertising.) (reward-based advertising rewards consumers for interacting with branded-content in their favorite mobile apps.)

Considering these new forms of PR content, what will editorial content become? Will it lead to an erosion of inconvenient factual positioning found in Brand Marketing Communications?
Will the PR factions of Brand Management actually create “contracts” between Brands and Media? Will the media be receptive to this idea as it changes the role of gatekeeper — to what exactly?

drawing by Art Winters

drawing by Art Winters

Now that we have omni-tweets and facebook updates and e-mail blasts, what will the consumer believe is the real story of the brand’s positioning, its image and meaning? A significant answer to this question is in the changes in marketing communications. We now have so many more methods of messaging and outlets for those messages: e-books, infographics; blogs, social media, email newsletters, webinars, … , not to mention, the traditional media that still exist.

These can be effective especially when they are a creative part of a brand’s PR and marketing campaign strategy. News outlets still need connections with the people and stories behind the brand.

The press release that was, is still useful. However, it is so much changed. What is needed now is relevant content that truly involves the receiver. The receivers of press releases used to be the media gatekeepers – reporters and editors… but this has changed due to the advent of social and mobile media, company websites and blogs. And a serious reality in this new age of PR is that the receivers of press releases are now almost any audience … and the harsh reality that content providers must face is that their press release content might never be read!

The evolution in information exchanges now requires a whole new
Brand Think!!

What do you think???

 

Arthur & Peggy Winters co-teach SXB 200 Brand Marketing Communications for Image & Meaning and SXR 050 Intro to Branding: The Art of Customer Bonding.

SHOPPERSONA … CUSTOMER BEHAVIORAL CONDITIONING through DIGITAL MARKETING CONTENT

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Knowing your key customers’ lifestyles and work behaviors can help create content to align your brand shoppersona with your target customer’s shoppersona. In this digital era, to communicate real value, it is necessary to provide meaningful experiences through content that is based on your carefully researched key customer persona. With exploding competition for the customer’s time and attention, brands must become the “go to,” “top-of-mind” brand name for acquiring that special “persona” humans seek. To ring that bell, as Ivan Pavlov’s studies in behavioral conditioning explored, brands must create web content experiences based on knowledge of what will activate the customer‘s want/need to shop and buy. Brands have always sought to learn how they shop and why they buy; now they must go deeper.

Ivan Pavlov by Art Winters

Ivan Pavlov by Art Winters

So what do digital marketers need in order to create their behavioral conditioning strategies? Starting with lifestyle and life work, learning your customers’ online habits: Do they spend a lot of time online? When: While at work? Only when at home? Any time on the go? For What: Are there categories of products they are more or less likely to shop for online? Where do they get relevant brand information; which blogs do they value; how much do they rely on friends and associates for referrals; what media and devices are they using …?

To gain and keep customers, a brand must align its “positioning conditioning,” to establish why the customer should consider changing their brand preference behaviors. Again we ask: How is your brand different and better in terms of what it offers the customer in their managements of life? How do you lead the customer to your touch points and get them to engage with your brand?

If you haven’t been thinking about how digital marketing is changing the behavioral conditioning in customer behavior, it may be time to update your knowledge. Specifically why and how potential customers are now shopping and buying. These insights can be used to create content for the new Native Advertising (see our July 2013 blog) that takes a new approach to how media and brands are communicating what products and services a brand can promise and deliver. Digital marketing strategies should concentrate on interactions rather than transactions. The primary goal is to develop new ways to approach your key customers with content that contains sincere concerns for helping them and developing experiences to build a relationship that is based on knowledge of their new behavioral shoppersona.

For more on Online Shopping Habits of Technology Consumers, go to these very interesting and current survey results: http://www.logicbuy.com/features/survey-online-shopping-habits-of-technology-consumers-infographic

 

Arthur & Peggy Winters co-teach SXB 200 Brand Marketing Communications for Image & Meaning and SXR 050 Intro to Branding: The Art of Customer Bonding.

NATIVE ADVERTISING… a new definition, or will it lead to consumer deafinition?

NATIVE ADVERTISING… a new definition, or will it lead to consumer deafinition?

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It may be the time to ask whether this new definition is helpful — NATIVE ADVERTISING is a method of communication that is “native” to the experience offered within a website’s content, valuable content integrated within the editorial feed — not an ad-in-a-box alongside the search page.

Actually, we have already used descriptions of Native Advertising such as advertorial, brand reference, and sponsored content, among others.  Thus, Native could be defined as any ad that is blended within content.  Also from a consumer’s view, it may be an opt-in interactive choice in which she or he is aware of the advertiser’s message intent, and still opts-in.  Different age groups react to marketing online in more or less accepting/receptive ways.  Therefore, a Native Advertiser needs to communicate how its offer has personal appeal and feels native to the site, overcoming the consumer’s wish not to hear or see advertising messages.

Up to this era of constant change and 24/7 communications, the advertiser and the media had agreed that the blending of advertising and editorial was not allowed. There was a wall between the two because it was considered confusing to the consumer.  It might be suggested that the media’s main interest was in making money through advertising, even more than in providing useful information and entertaining experiences.  However, many of the media are in a new world of needing to find new revenue streams.

At this time, an argument is occurring about what the term Native Advertising really describes.  And if it also means advertising that will not be received as advertising.  On the other hand, it may prove to be perceived as better than the newer omni-channel forms of advertising that surely are on the way.

Some practitioners will contend that in this new “social media world,” many consumers don’t perceive any difference between editorial and advertising.  They regard it all as content in their communication.com lives.  Behind the strategist’s attempt to create appeals by linking content to a consumer’s wants and/or needs is still the positive positioning of a brand.  Whatever method used, increased brand relationship + loyalty = improved brand equity, which is the goal.

It is important to note that consumers are now more informed, aware, and selective.  So we ask: Is it wise to use “Native” in our advertising and communications?  Will it be a strategy to increase trust or mistrust?  Will it be constructive or obstructive?  Will marketers get better results, publishers get a premium revenue stream, and audiences get a better experience?

Will Native Advertising be the new strategic direction or just one more arrow in our ad quiver?

Native Advertising Mad Avenue

“I feel that Native Advertising may turn out to be the Mad Avenue to be on…” Drapered by Art Winters

 

For more on Native Advertising:

Adyoulike.com; Nativo.net; AdsNative.com

sharethrough.com

 

Arthur & Peggy Winters co-teach SXB 200 Brand Marketing Communications for Image & Meaning and SXR 050 Intro to Branding: The Art of Customer Bonding.